Business Intelligence Analyst

Brigham Young University•Provo, UT

6d•Onsite

About The Position

The Business Intelligence Analyst develops and maintains business intelligence solutions for BYU Continuing Education. This position extracts and transforms data from multiple platforms, builds and maintains reports, and uses modern data technologies and visualization tools such as Tableau and Power BI. The analyst partners with stakeholders to understand their needs, delivers effective solutions, trains users, gathers feedback, and refines analytical tools that support business goals and data-driven decision-making.

Requirements

Bachelor's degree in Computer Science, Information Systems, Statistics, or a relevant field, or an equivalent combination of relevant education and experience.
Experience using Tableau, Power BI, or other industry-standard business intelligence tools.
Ability to write complex level-of-detail expressions to accurately report data from sources with varying levels of aggregation.
Ability to solve problems collaboratively and build strong relationships.
Demonstrated ability to electronically handle data and maintain data confidentiality.
Demonstrated writing skills, including graphical reporting elements.
Outstanding communication skills and the ability to establish and maintain excellent working relationships.
Ability to work in an iterative and incremental development environment.
Ability to identify and clarify business needs and translate them into business intelligence solutions.
Ability to design business intelligence tools that are easy to understand and use, regardless of a user's technical background and experience.
Ability to translate multiple data elements into understandable visuals that quickly tell a story.

Nice To Haves

Master's degree in Computer Science, Information Systems, Statistics, or a related field.
Five or more years of related experience with business intelligence in a higher education institution.
Appropriate business intelligence software certifications, such as Desktop Specialist, Certified Data Analyst, Server Associate, Consultant, or Architect.
Advanced to expert skill in Tableau Desktop, Prep, and Server.
Familiarity with programming tools such as Python.
Demonstrated ability to effectively present technical information and concepts to non-technical audiences.

Responsibilities

Manage the data analytics and visualization toolset: Design, organize, maintain, and improve analytics and visualization tools, reports, and data connections, including updates related to schema changes and platform migrations. Ensure report accuracy, data governance compliance, appropriate access controls, and row-level security. Create tutorials and walkthroughs, monitor tool quality and usage, and support stakeholders in effectively using business intelligence solutions.
Supervise student employees: Hire, train, and supervise student employees. Develop and maintain technical documentation.
Consult with CE directors, product and program managers, and BYU Online faculty: Consult with stakeholders to identify analytics requirements, key performance indicators, and reporting priorities. Monitor business intelligence trends, collaborate with BYU and Continuing Education IT to integrate data, and collect feedback on tool effectiveness and usage.
Present data to CE directors, product and program managers, and BYU Online faculty: Present data and insights to BYU Online faculty and instructional designers and train stakeholders to use business intelligence solutions. Identify opportunities for new solutions, reduce reporting challenges, improve program insights, promote data literacy, and support data-driven decision-making.
Assist with other departments processes as needed: Conduct surveys and evaluations, support accreditation preparation, and coordinate course assessment initiatives and reports. Develop foundational knowledge of Business Process Support functions and assist with flowcharts, process diagrams, and user journey maps.

Benefits

401(k): BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (rehires may qualify for different retirement plans).
Generous vacation and sick time, plus 13 paid holidays.
Employee assistance program available to the employee and all members of their household.
Tuition benefits for employees and eligible family members.
Access to athletic facilities.
Excellent medical and dental benefits.
Short- and long-term disability benefits.
Paid parental and maternity leave.
Wellness program.
Free on-campus parking.
Free UTA passes for the employee, spouse, and qualified dependents.
Discounts at the BYU Store and for many events at BYU.