Business Intelligence Analyst

Texicare

13d•Hybrid

About The Position

We are looking for a data-driven Business Intelligence Analyst to join our team and help transform complex data into actionable business insights. In this role, you will be responsible for the end-to-end delivery of intuitive dashboards, the maintenance of our core KPI definitions, and the enablement of self-service analytics across the organization. As an intermediate-level contributor, you will work with high autonomy to support key functional areas—including Finance, Operations, and Clinical teams—by ensuring our data is accurate, accessible, and aligned with our strategic goals. You are someone who not only enjoys the technical challenge of SQL and data visualization but also possesses the communication skills to tell a story with data and coach business users on how to do the same. The ideal candidate is a proactive problem-solver who can dig deep into data to derive insights that enable business outcomes and collaborate with our Data team to continuously improve our modeling and reporting standards.

Requirements

A bachelor’s degree or any equivalent combination of education, training, and experience.
At least 2 years of experience in business intelligence and data analysis or any equivalent combination of education, training, and experience.
At least 2 years of experience in healthcare or health plan related work with understanding of cost, utilization, and clinical measures.
Intermediate SQL coding knowledge.

Nice To Haves

Experience working in an Agile environment using Jira and Confluence tools.
Experience working with Tableau, Snowflake, and Streamlit.

Responsibilities

Build and maintain interactive dashboards and visualizations that answer recurring questions (finance, ops, clinical, and/or provider network).
Maintain and update KPI definitions (logic, filters, grain) and publish them in the semantic layer and glossary.
Support the development of self-service models used by business users.
Ensure visuals are intuitive, performant, and consistently drive actionable insights.
Collaborate with internal teams to interpret dashboards and reports and identify opportunities to improve financial performance, care efficiency, and population health outcomes.
Manage daily stakeholder needs, including backlog triage, expectation setting, and storytelling.
Execute ad-hoc requests: clarify the question, pull data, summarize findings, and recommend next steps.
Perform initial root-cause analysis when anomalies surface (e.g., spike in missing NPIs, margin swings) before involving Data team.
Audit and validate numbers against source-of-truth reports; raise issues with clear evidence and outline steps to reproduce.
Contribute to metric tests/alerts in SQL; log and track defects.
Create and update how-to guides, data dictionaries, and dashboard “user guides.”
Educate business users on self-service techniques; host office hours or quick hits training sessions.
Provide feedback to Data team on missing fields, semantic gaps, or modeling optimizations.
Monitor dashboard performance and utilization.