Business Intelligence Analyst

Access LabsNorth Palm Beach, FL

About The Position

Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu-from routine panels to advanced biomarkers-across blood, saliva, and urine, performing over 1,000 tests under one roof. Our ultra-automated facilities, spanning over 55,000 sq. ft., are powered by the most cutting-edge diagnostic technology and innovative lab logistics available. Since 2003, we've been committed to delivering a truly exceptional client experience backed by precise and reliable testing. Every innovation we pursue is driven by one purpose: making personalized medicine more practical and accessible. Company culture is the foundation of Access Medical Laboratories. We continue to attract mission-driven and goal-oriented professionals to our organization, where each individual and team is recognized for their accomplishments. We place a significant amount of value on teamwork and mentorship, enabling each individual to consistently grow and develop. At Access, each team member has a sense of belonging, family, and community. We enjoy coming to work every day in an environment where people feel empowered, understanding that each team member plays a significant role in providing peace of mind to patients nationally. Job Summary: We are seeking a highly motivated Business Intelligence (BI) Analyst to support and empower our sales organization through data-driven insights. This role will partner closely with sales leadership to analyze performance, optimize pipeline health, and identify opportunities to drive revenue growth. The ideal candidate will translate complex data into clear, actionable insights that enhance decision-making, improve sales effectiveness, and support strategic initiatives.

Requirements

  • 3+ years of experience in a sales analytics, business intelligence, or data analysis role
  • Bachelor's degree in Business, Analytics, Statistics, Finance, Information Systems, or a related field
  • Strong understanding of sales processes, pipeline management, and revenue operations
  • Experience with CRM platforms such as Salesforce and/or HubSpot
  • Advanced proficiency in Excel (pivot tables, lookups, data modeling)
  • Strong analytical and problem-solving skills with high attention to detail
  • Ability to interpret large datasets and translate findings into actionable sales strategies
  • Experience with forecasting methodologies and performance tracking
  • Strong communication skills with the ability to present insights to both technical and non-technical stakeholders
  • Ability to manage multiple priorities in a fast-paced, results-driven environment
  • Self-starter with a proactive mindset and a focus on continuous improvement

Nice To Haves

  • experience with BI tools (e.g., Power BI, Tableau) preferred
  • Familiarity with ERP systems and data integration is a plus

Responsibilities

  • Develop, implement, and maintain sales KPIs and performance metrics aligned with revenue goals
  • Build and manage daily, weekly, and monthly sales reports and dashboards to track pipeline, conversion rates, and team performance
  • Analyze sales funnel data to identify trends, bottlenecks, and opportunities for improvement across the customer lifecycle
  • Partner with sales leadership to provide insights on territory performance, quota attainment, and forecasting accuracy
  • Conduct customer and prospect analysis to identify key segments, buying behaviors, and growth opportunities
  • Support pipeline management by monitoring deal progression, velocity, and win/loss trends
  • Deliver actionable insights to improve lead generation, qualification, and conversion strategies
  • Collaborate with Sales, Marketing, and Operations teams to ensure data consistency and alignment across systems
  • Maintain and optimize CRM data quality (e.g., Salesforce, HubSpot) to ensure accurate reporting and forecasting
  • Design and deliver dashboards and reporting tools that enable real-time visibility into sales performance
  • Assist in sales forecasting, budgeting, and strategic planning processes
  • Identify and recommend process improvements to increase sales efficiency and effectiveness
  • Support implementation and optimization of sales tools, CRM systems, and future ERP integrations
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