Business Intelligence Analyst

CHAS Health•Spokane, WA

About The Position

The Business Intelligence Analyst improves the overall health of the communities served by CHAS Health by leveraging financial, operational, and clinical data. The role analyzes data and provides recommendations to service line leaders, while assisting in assessing the quality of care and services provided. The analyst extracts data from a variety of software programs to build and analyze reports and dashboards, supports business partners in meeting data needs, helps maintain the finance and business intelligence data warehouse and reporting suite, and validates source data and end-user reports. The role also contributes to projects, recommends reporting solutions, shares findings with management and staff, and trains new employees on existing reports and dashboards. Other duties may be assigned, including supporting the CHAS Health Mission and Core Values.

Requirements

  • At least 3 years of experience working with end users and translating requirements into dashboards that address service line needs or questions.
  • Background in user experience, data visualization, and information delivery best practices.
  • Tableau experience and proficiency in Excel.
  • Experience with spreadsheet, word processing, database, and presentation software, including all Microsoft Office applications.
  • Strong problem-solving, communication, and customer service skills, and commitment to quality.
  • Ability to self-direct and determine priorities.
  • Confidentiality, accuracy, and thoroughness.
  • Commitment to supporting a safe and respectful environment.
  • Valid driver's license and insurance.
  • Bachelor’s degree in business, Computer Science, Data Analytics, or a related field preferred; a combination of education and work experience may be considered in lieu of a degree.

Nice To Haves

  • Working knowledge of analytic/report writing and data gathering in Microsoft SQL, SSAS, and SSIS.

Responsibilities

  • Extract data from a variety of software programs to design, construct, and analyze reports and dashboards based on organizational needs.
  • Maintain relationships with business partners, offer proactive solutions, and ensure data needs are met.
  • Assist in maintaining the finance and business intelligence data warehouse and reporting suite.
  • Validate source data and end-user reports.
  • Participate in CHAS Health collaborative and special project teams as necessary or requested.
  • Make recommendations and report findings to management and other staff based on ongoing data analysis.
  • Assist in researching and creating new reporting solutions.
  • Train new employees to use existing reports and dashboards.
  • Perform other duties as assigned, including supporting the CHAS Health Mission and Core Values.

Benefits

  • Annual milestone bonus for eligible employees: $500 for every year worked, up to $5,000.
  • Employer-offered medical, dental, vision, long-term care, and life insurance.
  • 401(k) with up to 6% employer match.
  • More than six weeks of paid time off annually for full-time employees.
  • Tuition assistance and student loan repayment.
  • Up to $7,500 annually for childcare through reimbursement.
  • CME and license fee reimbursement.
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