Business Intelligence Analyst

Caterpillar Inc.•Peoria, IL

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: This is an exciting opportunity to join the Cat Digital BI team. This position focuses on building visualization and data to support our dealer portfolio. This includes, but is not limited to, visualization for the DACS Scorecard and the Dealer Deployment dashboards. Gathers and documents user/client requirements, supports the development and testing of new products or services, collects feedback from clients, and recommends improvements.

Requirements

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.
Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.
Research Analysis: Knowledge of the concepts, methodologies and methods of research analysis; ability to locate, interpret and evaluate research findings compiled and documented by others.

Nice To Haves

Proficiency in MS Office, including PowerPoint and Excel
Experience with Tableau
Experience with Power Bi

Responsibilities

Assisting in the development, testing, and delivery of services/products
Analyzing existing offerings, preparing technical documentation, and recommending upgrades
Conducting market research to do a comparative analysis of competitor offerings and provide recommendations for developing a more effective product/service
Identifying user/client requirements for a product or service and defining technical specifications
Preparing technical documentation and sharing them with senior analysts and technical teams
Supporting senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance
Participating in initiatives to improve processes efficiency and employee productivity