Business Intelligence Analyst
About The Position
This role involves the installation, upgrade, and configuration of Tableau Server in clustered environments on both Linux and Windows platforms. The analyst will be responsible for installing supporting database drivers, managing load balancer transitions from F5 to Google Cloud Load Balancer, and renewing SSL certificates through HA Proxy. Key duties include the administration and maintenance of various Tableau Server versions (2021.x through 2025.x), managing users, sites, projects, and group assignments. The position requires analyzing Tableau server logs for events, performance, and user activity, managing user access and permissions, and troubleshooting runtime errors with root cause analysis. Additionally, the analyst will troubleshoot connectivity issues between Tableau Desktop, Tableau Server, and various data sources, provide support for teams in troubleshooting connectivity and performance tuning, and monitor VM resources (CPU, Memory, Disk space) using Solar Winds, New Relic, and Google Cloud Monitoring. Telecommuting and working from home are permitted from anywhere in the U.S. Travel and relocation to unanticipated client locations throughout the U.S. are possible, with approximately 10% domestic travel required.
Requirements
- Bachelor’s degree or foreign equivalent in Information Technology, Information Systems, or Computer Science.
- 5 years of progressive experience in the job offered or related occupations (Senior Consultant, Senior Systems Operations Engineer, or equivalent).
- 5 years of experience with Business Intelligence tools such as Tableau.
- 5 years of experience with batch scripting and shell scripting for automation and server management.
- 5 years of experience with relational databases and connectivity troubleshooting.
Responsibilities
- Install, upgrade, and configure Tableau Server in clustered environments on Linux and Windows platforms.
- Install supporting database drivers for Tableau Server connections.
- Manage the transition of load balancers from F5 to Google Cloud Load Balancer.
- Renew load balancer and SSL certificates through HA Proxy.
- Administer and maintain Tableau Server versions 2021.x, 2022.x, 2023.x, 2024.x, 2025.x.
- Create users, sites, and projects, and assign groups to projects.
- Analyze Tableau server logs to gather information on server events, performance, and user activity.
- Manage user access and permissions on Tableau Server.
- Troubleshoot runtime errors in the Tableau Server application and provide Root Cause Analysis (RCA).
- Check and troubleshoot connections from Tableau Desktop, Tableau Server, and various data sources.
- Provide support to teams for troubleshooting connectivity and performance tuning.
- Monitor VM resources (CPU, Memory, Disk space) using Solar Winds, New Relic, and Google Cloud Monitoring.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
