Business Intelligence Analyst

WaFd Bank•Seattle, WA

1d•$80,168 - $110,350•Hybrid

About The Position

At WaFd Bank's Enterprise Data Department, we're on a mission to harness the power of data to drive decisions, create exceptional customer experiences, fight fraud, and power AI innovation. We are a small, collaborative group that values generalists over specialists, simple solutions over clever ones, and delivering results over talking. You will have real ownership of the systems you build, direct visibility into how your work affects the business, and the freedom to work across the full stack. If you want to do meaningful work on inside a stable, growing business bank with less bureaucracy and more impact, we'd like to meet you. As a Business Intelligence (BI) Analyst, you'll ensure our organization's data is effectively used to drive decision-making and business strategy. You'll develop reports and dashboards, maintain and improve existing solutions, and build tools that optimize business performance. Working closely with business units and cross-functional teams, you'll gather requirements to design, develop, and maintain reports and dashboards that support business objectives and enable data-driven decisions. Along with the key functions listed below, you will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university; related experience and/or training or equivalent combination of education and experience.
High proficiency with data visualization and analytics tools such as Power BI, Tableau, or similar platforms.
High proficiency in SQL and experience with relational databases (e.g., SQL Server, Oracle, MySQL).
Demonstrated ability to leverage artificial intelligence (AI) to improve data analysis, reporting, and business decision-making.
Familiarity with data management principles, data governance practices, and data modeling concepts.
Excellent analytical, problem-solving, and troubleshooting skills.
Strong communication, collaboration, and stakeholder management skills.
Proven experience (1+ years) in a role focused on data management, analysis, or analytics.
Ability to work with IT and lines of business to create and convert business requirements into technical design specifications.
Must have an in-depth knowledge of computer systems and appropriate software applications, including strong technical aptitude and understanding of Microsoft Office Suite of products.

Responsibilities

Partners with business units to design and build interactive reports, dashboards, and visualizations using tools such as Power BI or similar platforms. Provide stakeholders with actionable insights to drive both tactical and strategic decision-making.
Collaborate with business stakeholders and other analysts on data management related to report development, database design, standards, and operational efficiencies. This includes some project management, process design, and dashboard development.
Work with and help train subject matter experts (SMEs) in business units to enhance their understanding and use of data and BI tools. Provide guidance on best practices for data interpretation, reporting, and decision-making, empowering them to leverage data effectively in their roles.
Develop and implement strategies and tactics to enhance data quality, accuracy, completeness, and consistency across multiple data sources and systems. Assist business units in understanding data governance and make recommendations to improve organization-wide data quality and consistency.
Create and manage documentation and appropriate procedures necessary to enforce standards, communicate best practices, define roles and responsibilities, and sustain ongoing operations. Define and promote effective documentation best practices internally and externally.
Adhere to all applicable laws and regulations. Maintain a working knowledge of security threats, laws, and policy for data privacy and protection; take steps to protect organizational data from accidental or unauthorized damage, modification, or disclosure; assist with security and access management.
Provide technical support and guidance to end-users, analysts, and stakeholders on data-related matters, tools, and technologies. Troubleshoot issues related to data and data systems. Monitor data systems.
Stay current with related regulations, best practices, tools, and new technologies; participate in educational opportunities; read professional publications; maintain personal and professional networks; participate in professional organizations. Use new knowledge and ideas to continuously improve operational efficiencies, procedures, and strategy.
Commit to a collaborative mindset and perform other duties as assigned in support of the team.
Maintain the integrity of WaFd’s business needs in all processes and activities. Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of reports and other recordkeeping requirements. Complete and pass all assigned eLearning courses and assigned certifications as required. Always adhere to security and compliance procedures. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality.