Business Intelligence Analyst II - Information Technology

Pima County•Tucson, AZ

18h•Onsite

About The Position

Pima County Information Technology is seeking a passionate Business Intelligence Analyst II. As a member of our team, you'll help translate business needs into actionable data solutions that guide decisions and improve the efficiency and effectiveness of departments across Pima County. You'll play a key role in bridging the gap between stakeholders and data, ensuring that reporting and analytics solutions are well-scoped, well-built, and aligned with real business goals. In this role, you will lead efforts to gather and validate business requirements, design and build BI solutions, and manage the delivery of data projects projects from concept to completion. You will work closely with teams across various departments to understand business processes, define reporting and data needs, and translate those needs into dashboards, reports, and data solutions that drive better decision-making. This position is ideal for someone who is a self-starter, eager to problem solve and collaborate with others. If you have experience and a strong desire to help turn business needs into practical, data-driven solutions. We invite you to apply today and join us in building a more efficient, data-driven future for Pima County.

Requirements

Bachelor’s degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely related field as determined by the department head at the time of recruitment AND five years of business analysis or related technical experience.
Two years with Pima County within a Business Intelligence Analyst I position or similar level position as determined by the department head at the time of recruitment.
Valid driver license is required at time of application.
Valid AZ driver license is required at time of appointment.
The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
Some positions must possess and maintain as a condition of employment the Terminal Operator for ACJIS certification.
Failure to maintain the required licensure shall be grounds for termination.
Some positions may require satisfactory completion of a personal background investigation, polygraph examination and/or pre-/post-appointment drug-testing by law enforcement agencies due to the need for access to law enforcement, corrections or court facilities, property and associated confidential and sensitive information, documents, communications and database systems.
The County requires pre-employment background checks.
Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Nice To Haves

Minimum three (3) years experience leading requirements elicitation sessions with business stakeholders and translating business needs into functional specifications or solution designs.
Minimum three (3) years experience dashboards and analytical reports using leading tools, including Power BI, Qlik Sense, and SAP BusinessObjects.
Minimum three (3) years experience managing analytics or IT projects, including developing project plans, timelines, status reports, and coordinating cross-functional stakeholders using methodologies such as Agile, Scrum, or Waterfall.
Minimum three (3) years experience coding in SQL for data analysis and validation.
Minimum two (2) years experience analyzing operational workflows to identify inefficiencies and recommending process improvements.

Responsibilities

Acts as a subject matter expert on requirements gathering and business analysis, providing recommendations for process improvements.
Leads discovery sessions with internal and external stakeholders to elicit, document, and validate business, data and reporting requirements.
Translates business requirements into functional specifications, data models, and BI solution designs.
Designs, builds, and maintains dashboards, reports, and analytics solutions using business intelligence tools.
Manages small to mid-sized data and analytics projects, including scoping, timelines, milestones, and stakeholder communication.
Facilitates user acceptance testing and iterates on solutions based on stakeholder feedback.
Documents processes, workflows, and solution designs to support ongoing maintenance and knowledge transfer.
Researches issues and assists in their resolution.
Train users on BI and data solutions.
Identifies operation inefficiencies and help facilitates organizational change processes.
Provides analytical support for the development of business intelligence solutions.
Works on complex, cross-functional business intelligence solutions affecting one or more departments.
Participates in multiple projects as team member, can act as the team lead when needed.
Works with internal and external customers and Analytics and Data Governance partners to develop and analyze business intelligence needs.
Interprets business requirements and determines data analysis solutions to meet department needs.
Designs analytics and custom reports that can potentially be used in multiple departments throughout the County.
Performs analysis for a wide range of requests using data from various platforms.
Researches business problems and creates data models that help analyze identified issues.
Provides direction for the planning, design, and execution of data analysis solutions.
Reviews test plans and monitors testing process to ensure that results meet the identified need.
Provides support to test teams and resolves issues identified by the test results.
Provides input to the development of quality metrics, standards, policies and procedures for the form, structure, and attributes of the Business Intelligence tools and systems.
Creates data quality tickets, as needed and ensures timely resolution.
Researches tools, software frameworks and mechanisms for data analytics, interfaces with vendors to keep abreast of new technologies.
Ensure the proposed business intelligence solutions adhere to current County standards.
Designs and delivers end-user training and training materials.
Provides guidance, training, and problem solving assistance to other team members.