Business Intake Compliance Specialist
About The Position
A team member of the Business Intake Compliance (BIC) Group, which is a business unit of the Client Information Risk Services (CIRS) department. Responsible for reviewing, analyzing, categorizing, tracking and maintaining the Firm’s collection of client relationship documents, including engagement letters (ELs), outside counsel guidelines (OCGs) and other client engagement documents. Manages inquiries from attorneys and legal staff regarding ELs and OCGs, and creates various standard and customized reports for same as needed. Performs various data changes as part of routine client/matter data management. Creates and provides various standard and custom reports regarding same, as requested. We will consider qualified applicants with criminal histories in the manner consistent with the Los Angeles Fair Chance Initiative for Hiring. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance.
Requirements
- Strong research, analytical and reasoning skills, including a demonstrated understanding of how data interrelates.
- Excellent and consistent attention to detail and accuracy.
- Understanding of basic legal terminology and ability to recognize and analyze different types of client engagement and compliance documents.
- Strong verbal and written communication skills and ability to effectively communicate and explain to all levels of attorneys and staff in the Firm.
- Ability to effectively handle multi-task assignments within the parameters of the job functions, and to perform in an environment of shifting turnaround deadlines.
- Reliable, dependable and able to work independently or as part of a team.
- Excellent customer service orientation; positive and proactive manner.
Responsibilities
- Perform review, analysis and categorization of ELs, OCGs and other client relationship documents to ensure letters are prepared/sent in accordance with Firm policy; upload and track same in the Firm’s central document repository; respond to inquiries regarding same.
- Perform various types of data changes as part of routine client/matter data management. Actively communicate with data providers in instances of incomplete, unclear or questionable data.
- Create and provide various standard and customized reports, as requested.
- Provide guidance to lawyers, paralegals and administrative staff on understanding the content and structure of reports, as necessary.
- Actively interact and collaborate with team members to provide deliverables and service to the highest and sustainable level of quality and professionalism as defined by CIRS department and/or Firm standards.
- Communicate routinely with the Business Intake Compliance (BIC) Senior Manager regarding emerging issues or circumstances involving the BIC Group. Ensure issues are escalated timely.
- Actively assist and support the BIC Senior Manager in daily operations and functions.
- Attend and participate in BIC Group and/or CIRS team virtual meetings.
- Maintain awareness of trends, developments and new technologies impacting the BIC Group.
- Participate in CIRS and/or Firm project teams/task forces in various initiatives.
- Assume additional duties and/or responsibilities, as requested.
Benefits
- Paid Time Off
- Paid Sick Leave
- a 401(k) matching program
- Profit Sharing
- Paid Holidays
- Paid Parental Leave
- affordable Health and Life Insurance including Dental & Vision coverage
- Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
- Tuition Reimbursement
- an Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
