Business Insights Specialist

TDToronto, ON
CA$91,900 - CA$136,800Onsite

About The Position

This role involves leading the interpretation of complex business issues, generating multifaceted insights, and identifying opportunities to drive business growth or address enterprise needs. The specialist will present and communicate these insights and recommended business actions to stakeholders and business leaders in an easily digestible manner, utilizing various tools and techniques for visualizations and presentations. A key aspect of the role is acting as the primary interface with the business to translate requirements into analytics and reporting needs for a given domain. It requires a collaborative approach with strong stakeholder management skills to influence and persuade partners. The specialist will serve as an authority on a business domain, providing expertise to contextualize analytics discovery and inform recommendations. They will also escalate data/process related problems and communicate them to relevant teams in a timely manner, making recommendations for resolution. The role provides day-to-day support and delivery of analytics.

Requirements

  • Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)
  • Graduate's degree preferred with either progressive project work experience or 5+ year of relevant experience; higher degree education and research tenure can be counted.
  • Ability to synthesize data and partner with subject matter experts to translate insights into clear, compelling narratives.
  • Forward-looking mindset with the ability to identify opportunities for improvement and recommend actionable solutions.
  • Experience creating and enhancing reporting to support informed decision-making
  • Strong partnership skills with the ability to work effectively across teams and stakeholders.
  • Demonstrates initiative, curiosity, and a desire to learn, grow, and contribute to future-focused goals.

Responsibilities

  • Lead on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to help drive business growth or address business/enterprise needs.
  • Present and communicate generated insights and recommended business actions to stakeholders/ business leaders in an easily digestible manner, leveraging tools/ techniques/ methods to produce a variety of visualizations/ presentations that fit the audience.
  • Act as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business.
  • Apply collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate.
  • Serve as an authority on a given business domain and provide business expertise to place context around analytics discovery and inform recommendations.
  • Escalate data/process related problems and communicate to relevant teams in a timely manner and make recommendations for resolution.
  • Provides day-to-day support and delivery of analytics.
  • Represent functional area as a business insights & analytics specialized expert.
  • Synthesize complex and vast amount of information and translate into actionable insights and strategy.
  • Build business requirements and facilitate project execution to develop insights.
  • Collaborate with partners on business challenges and deliver fact-based analytical advice that aligns to strategy and drives shareholder value.
  • Identify opportunities for business growth within a specific business or function by identifying potential use cases and value drivers.
  • Utilize both quantitative and qualitative methodologies to interpret and present data effectively and clearly.
  • Work directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand.
  • Provide business explanation for anomalies/outliers identified during analysis.
  • Work with business functions and analytics teams to transition business requirements to analytics requirements.
  • Train business users on how to integrate analytics into decisions.
  • Leverage knowledge of data capabilities to build and deliver insights.
  • Develops analysis to corroborate initial proof of concept.
  • Executes on data requests accurately and within a timely manner.
  • Identifies and investigates data/analytics related issues.
  • Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets).
  • Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues.
  • Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
  • Participate in personal performance management and development activities, including cross training within own team.
  • Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce.
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
  • Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others.
  • Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members.
  • Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise.
  • Oversee and/or independently perform tasks from end to end.

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off
  • banking benefits and discounts
  • career development
  • reward and recognition programs
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