Business Insight and Analytics Analyst, Parks

Delaware North • Buffalo, NY

6d • Onsite

About The Position

Delaware North is hiring a full-time Business Insight and Analytics Analyst to join its Parks and Resorts team at the global headquarters in Buffalo, New York. The analyst provides actionable insights to support strategic growth and operational excellence. The role evaluates business performance, assesses the impact of business initiatives, and communicates KPIs and trends to stakeholders through dashboards and reports. The position requires eligibility to work in the United States without sponsorship.

Requirements

• Bachelor's degree in business, economics, finance, math, statistics, or a related field.
• At least 3 years of experience in analytical roles.
• Demonstrated ability to anticipate business needs and trends and deliver insights that inform strategic decisions and operational improvements.
• Experience developing data visualizations and reports that persuade stakeholders and support data-driven decision-making across business functions.
• Strong proficiency with analytics and predictive tools such as advanced Excel, R, or similar, and experience with database and BI toolsets.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
• Strong knowledge of and experience with financial analysis and reporting.
• Adept at SQL queries, report writing, and presenting findings.
• Must be eligible to work in the United States without sponsorship.

Nice To Haves

• Experience in hospitality or retail.
• Practical experience with Databricks and Tableau.

Responsibilities

• Apply advanced analytical methods and tools to evaluate business performance across sales, labor, marketing, and product margins, delivering insights that drive growth and operational efficiency.
• Conduct financial and operational impact assessments of promotions, new products, and process changes, and provide data-driven recommendations for strategic planning.
• Design and maintain dashboards, reports, and visualizations using Tableau and other BI tools to communicate KPIs, trends, and performance metrics to business stakeholders.
• Use business intelligence, market research, and industry trends to identify opportunities to enhance the guest experience and expand market reach.
• Analyze category and line-of-business performance to inform pricing, product, and distribution strategies that increase take rate and maximize profitability.
• Collaborate with Enterprise Data and other analytics teams on data architecture and warehousing initiatives, ensuring analytical needs are represented in cross-functional projects.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with up to 4% company match.
• Annual performance bonus based on level, individual, company, and location performance.
• Paid vacation days and holidays.
• Paid parental bonding leave.
• Tuition and/or professional certification reimbursement.
• Friends-and-family discounts at many hotels and resorts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level