Business Implementation Manager

JAS Worldwide•Atlanta, GA

1d•Onsite

About The Position

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. Manages the implementation and transition of business into the JAS USA network for new and existing accounts. Interacts directly with: Business Implementation Manager, Tender Management, Account Management, Air and Ocean Product teams and Operations worldwide to ensure response timeliness and quality, proper project management, follow-up, feedback, and post-mortems for all business implementations and transitions.

Requirements

3+ years of experience in Freight Forwarding for all modes of transport with focus on Airfreight and Ocean Freight
Cargowise (C1) experience is mandatory
Excellent written/verbal communication skills are mandatory
Proficiency in standard corporate productivity tools including Microsoft Office.

Nice To Haves

Project Management experience is highly preferred
Project Management tool experience is preferred
Excellent organizational skills
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Highly energetic, assertive, self-starter with positive, confident personality and strong interpersonal skills
CRM experience helpful
Capable to analyze data and propose improvement opportunities
Ability to work in a fast paced, team environment to achieve results, or independently with self-direction

Responsibilities

Lead/Support the implementation of new or existing accounts within the USA subsidiaries.
Work in collaboration with Sales, Product, Operations, IT, Finance and Compliance.
Set up and manage cross-functional project teams within the USA to monitor project success.
Ensure a complete understanding of all the business requirements.
Establish an implementation plan and get sign off by all stakeholders.
Identify areas of business that could be of concern and work toward resolution.
Manage the creation or updating of the Standard Operational Procedures (SOP), reporting (internal and external), and training materials for Operations.
Ensure proper account setup in the ERP system, i.e. organization, credit, tariffs, track & trace, etc.
Conduct SOP training and ensure each branch(s) servicing the account understands the SOPs and executes accordingly.
Immediately communicate any issues or exceptions to the stakeholders.
Update status of progress on business implementation and transition to USA stakeholders.
Ensure all company policies and regulatory requirements are adhered to.