Business Immigration Analyst (Paralegal)

Fragomen•Detroit, MI

About The Position

Fragomen’s Business Immigration Analyst position offers the opportunity to make an immediate impact while receiving training, development, and long-term growth opportunities. The role works in a dynamic environment focused exclusively on immigration, supporting world-class client service and technology solutions that help clients navigate global immigration. The analyst learns about immigration matters, firm practices, case types, and client processes. Under supervisor guidance, the role supports preparation and filing of immigration petitions, communicates with foreign nationals and client contacts, tracks case progress and deadlines, compiles case data for reporting, and contributes to productivity goals. The analyst follows documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance.

Requirements

Bachelor’s degree, Associate’s degree, Paralegal certification, or experience in a customer-facing or client service-oriented role.
Client-service mindset, attention to detail, and ability to work in a fast-paced environment with competing demands.
Ability to prioritize, meet deadlines, and escalate case issues to a supervisor.
Excellent written and verbal communication skills, including proofreading documents and drafting fluent prose without grammatical mistakes and without AI engines.
Experience using computer systems, including MS Word and Excel.
Desire to contribute to a positive work environment, collaborate effectively, and promote teamwork.

Responsibilities

Learn about immigration matters and build knowledge of firm practices, immigration case types, and client processes.
Prepare and file petitions with government agencies, including gathering and reviewing documents, drafting cases, and filing cases.
With supervisor guidance, communicate with foreign nationals and client contacts about case status and general inquiries.
Meet deadlines in accordance with Service Level Agreements and communicate case progress, status, and escalations to the supervisor.
Compile and summarize case data in case management systems for reporting to clients, managers, and the team.
Understand and contribute to team and individual productivity goals.
Demonstrate flexibility and initiative.
Follow documented firm standards and policies, including data privacy protocols and proper use of Connect, to support regulatory, operational, and client compliance.