Responsible for supporting Customer Support software solutions enhancements and sustaining activities. A large focus will be supporting new software initiatives while ensuring the integrity of the global template, as well as identifying, scoping and delivering on continuous improvement opportunities. Requires extensive knowledge of lean and project management techniques. Identifies where process improvements can be made, identifies software applicable solutions, creates the business case and works with the business and development team to develop the functional specification.
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Job Type
Full-time
Career Level
Entry Level