Business Experience & Plan Specialist

PNC•Strongsville, OH

4d•$52,500 - $96,250•Onsite

About The Position

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Plan Specialist within PNC's President's CIO - Performance Management organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Birmingham, AL. This position supports initiatives across multiple CIO organizations and varied scopes of work, providing a unique opportunity to build both technical depth and broad exposure to diverse banking lines of business and technologies. Key Responsibilities will include, but are not limited to: • Manage multiple run efforts within the Clarizen project management tool, ensuring timely execution and alignment with business objectives. • Create, maintain, and monitor time entry tasks for resources supporting assigned run initiatives. • Develop and deliver reporting on resource allocations, forecasting, and project spend, including both actuals and forward-looking projections. • Support forecasting and planning activities for PCIO Strategic Adoption initiatives, ensuring accurate tracking and alignment with organizational goals. • Partner with cross-functional teams to support reporting needs and drive automation and continuous improvement of existing reporting processes. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Identifies more complex problems and provides advice and resolution in support of line of business initiatives. Partners with other departments or other functional areas in support of line of business initiatives. Independently provides data collection, research and reporting for assigned line of business initiatives. Recommends and delivers best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Business Development
Business Intelligence (BI)
Competitive Advantages
Competitive Strategies
Data Integration
Data Mining
Strategic Planning
Accuracy and Attention to Detail
Analytical Thinking
Business Process Design
Data Gathering and Analysis
Effective Communications
Planning: Tactical, Strategic
Problem Solving
Strategic Thinking

Responsibilities

Manage multiple run efforts within the Clarizen project management tool, ensuring timely execution and alignment with business objectives.
Create, maintain, and monitor time entry tasks for resources supporting assigned run initiatives.
Develop and deliver reporting on resource allocations, forecasting, and project spend, including both actuals and forward-looking projections.
Support forecasting and planning activities for PCIO Strategic Adoption initiatives, ensuring accurate tracking and alignment with organizational goals.
Partner with cross-functional teams to support reporting needs and drive automation and continuous improvement of existing reporting processes.
Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives.
Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
Identifies more complex problems and provides advice and resolution in support of line of business initiatives.
Partners with other departments or other functional areas in support of line of business initiatives.
Independently provides data collection, research and reporting for assigned line of business initiatives.
Recommends and delivers best practices and learning plans that meet business objectives.