Business Engagement Specialist

Easterseals-Goodwill Northern Rocky Mountain•Sheridan, WY

About The Position

The Business Engagement Specialist administers the SNAP Employment and Training program in Wyoming and builds relationships with businesses in local communities. The role supports participants as they develop confidence and work toward employment goals that improve income and self-reliance. It also helps coordinate a network of businesses, nonprofits, and Easterseals-Goodwill staff to ensure participants have the skills and tools needed to obtain and sustain employment. The specialist coaches participants through challenges before and after they find work, helps them describe their skills through resume and cover letter development, and provides interview preparation and job-skills training. The position also involves documenting participant support, helping participants succeed in new jobs, and coaching them on career advancement opportunities. Success requires strong customer service, the ability to manage competing priorities and support participants with varied skill levels, creativity, and commitment to the organization's mission.

Requirements

Excellent oral, written, organizational, and record-keeping skills.
Working knowledge of community resources and employers.
Experience working with people from diverse backgrounds.
Proven interviewing, counseling, and customer service skills.
Ability to move quickly and easily between tasks.
Ability to manage change with a positive attitude.
High school education or equivalent.
Proven experience with job development and/or employment placement.
Ability to move independently or with reasonable accommodation within the facility and community.
Must be physically and mentally able to perform all job requirements.
Completion of a background check is required.

Nice To Haves

A degree in social services or a related field is preferred but not required.

Responsibilities

Administer the SNAP Employment and Training program in Wyoming.
Build relationships with businesses in the community.
Work with participants to develop confidence and pursue employment goals that improve their income and self-reliance.
Help develop a team of businesses, nonprofits, and Easterseals-Goodwill staff across the state.
Coach participants through challenges before and after they obtain employment.
Assist participants with resume and cover letter development, interview preparation, and job-skills training.
Document work with participants to support their success in new jobs.
Coach participants on career advancement opportunities.

Benefits

Medical, vision, dental, and voluntary products.
Paid time off (PTO).
401(k) retirement plan with up to 4% contribution.
Tuition assistance.
Flexible Spending and Health Savings Accounts.
10% discount on Easterseals-Goodwill services.
Employee wellness program.
30% discount at Goodwill stores.
Referral programs.
Potential eligibility for Public Service Loan Forgiveness on qualifying loans, subject to program terms.