J202604057 Business Enablement Analyst (Open)
About The Position
The Business Enablement Analyst is a key contributor within the IT Business Partnering & Process team, serving as a vital bridge between business priorities and technology solutions across multiple solution lines. This role partners closely with business stakeholders, Product Owners, and Technology teams to elicit, analyze, document, and validate business requirements that drive measurable business value and align with enterprise standards and delivery frameworks. Operating across both Agile and phase‑based delivery models, the Business Enablement Analyst supports initiatives from early discovery through deployment and post‑go‑live stabilization, ensuring business intent is clearly understood and effectively translated into high‑quality, technology‑enabled solutions.
Requirements
- 5–7 years of experience as a Business Analyst in a technology‑enabled, enterprise environment.
- Bachelor’s degree in Business, Information Systems, or a related field; Agile/Scrum, CBAP, or PMI‑PBA certifications are a plus.
- Proven expertise in requirements elicitation and documentation, including functional requirements, epics, user stories, and acceptance criteria.
- Experience working in Agile and hybrid delivery models, with hands‑on involvement in SIT and UAT cycles.
- Strong ability to document and analyze current‑state and future‑state business processes and translate complex needs into clear, actionable requirements.
- Excellent communication, facilitation, and stakeholder management skills, with the ability to partner effectively across business and technology teams.
- Experience supporting enterprise platforms (e.g., ERP, CRM, or other large‑scale business applications); exposure to global or multi‑regional teams is preferred.
Nice To Haves
- Experience working within Agile, hybrid, and phase‑based delivery models, including backlog management and iterative delivery.
- Strong proficiency in requirements management tools (e.g., Jira, Azure DevOps, Confluence, or similar).
- Ability to create process models, workflow diagrams, and use cases using standard techniques (e.g., BPMN, swim lanes).
- Experience supporting enterprise platforms such as ERP, CRM, HRIS, or finance systems.
- Exposure to data analysis and reporting, including defining KPIs and supporting adoption and value realization.
- Familiarity with change management concepts, impact assessments, and enterprise process standards.
- Experience working with global or cross‑functional teams, including virtual collaboration.
- Strong documentation skills, including functional specifications, user guides, and training materials.
Responsibilities
- Elicit, analyze, and document business requirements through stakeholder workshops, interviews, and current‑state analysis, translating needs into clear functional specifications, user stories, epics, and acceptance criteria.
- Partner with Product Owners to support backlog creation, grooming, prioritization, and requirements traceability across solution design and delivered functionality.
- Document current‑state and future‑state business processes, identifying gaps, risks, impacts, and opportunities for process improvement driven by technology initiatives.
- Serve as a key liaison between business stakeholders and Technology teams, ensuring business intent and process standards are preserved throughout Agile and phase‑based delivery.
- Support solution design, testing, and deployment activities, including participation in sprint ceremonies, design reviews, SIT/UAT, defect resolution, and go‑live hypercare.
- Contribute to user documentation, training materials, impact assessments, and analysis of business data and KPIs to assess solution performance and adoption.
Benefits
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
