IT Business Enablement Manager
Lennox International•Bay Shore, NY
About The Position
The IT Business Enablement Manager serves as the critical liaison between business stakeholders and technology teams. This role is responsible for eliciting, analyzing, and translating business needs into clear, actionable technical requirements that enable successful delivery of technology solutions. The TBA ensures solutions align with business goals, optimize processes, and deliver measurable value.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience)
- 5+ years of experience as a Business Analyst, Technology Business Analyst, Business Relationship Manager or similar role
- Strong experience working with: Requirements elicitation and documentation
- Strong experience working with: Agile and/or Waterfall delivery methodologies
- Strong experience working with: Cross-functional technology teams
- Excellent written and verbal communication skills
- Proven ability to translate complex business needs into clear technical solutions
Nice To Haves
- Experience in enterprise applications, cloud platforms, data/analytics, or system integrations
- Familiarity with tools such as Jira, Confluence, Azure DevOps, SQL, Visio, Lucidchart, or similar
- Knowledge of API-based integrations, data flows, and system architectures
- Experience supporting large-scale digital transformation initiatives
Responsibilities
- Partner with business leaders, product owners, and end users to understand business objectives, pain points, and desired outcomes
- Facilitate stakeholder interviews, workshops, and working sessions
- Act as a trusted advisor by recommending technology-enabled solutions that improve efficiency and effectiveness
- Elicit, document, and manage business and functional requirements (e.g., BRDs, FRDs, user stories, acceptance criteria)
- Translate business requirements into technical requirements in collaboration with architects and engineering teams
- Perform gap analyses, impact analyses, and process mapping (current state vs. future state)
- Support prioritization and scope definition to balance business value, cost, and timelines
- Work closely with project managers, product owners, enterprise applications teams, and QA teams throughout the SDLC or Agile lifecycle
- Support solution design reviews to ensure alignment with documented requirements
- Assist with test planning, UAT coordination, defect triage, and validation of delivered functionality
- Ensure traceability between requirements, design, testing, and deployed solutions
- Identify opportunities for process optimization, automation, and technology modernization
- Contribute to standards, templates, and best practices for business analysis and documentation
- Support change management and user adoption through training materials and communication
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
