Business Director, Emerging Network Strategy

Capital One•McLean, VA

20h•$209,500 - $286,900

About The Position

Business Director, Emerging Network Strategy As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Within our Global Payments Network, the Innovation Team is seeking a highly analytical and strategic Business Director to define our early-stage strategic approach to the future of payments. Acting as a strategic thought partner to executive leadership, this role will tackle the ambiguity of fast-moving technologies (GenAI, stablecoins, digital identity, tokenization) and translate them into clear strategic directives. In this highly visible role, you will: Navigate Ambiguity & Complexity: Apply a structured, hypothesis-driven approach to deconstruct complex emerging trends. Architect the strategic frameworks used by leadership to evaluate, size, and prioritize net-new business opportunities. Executive Advisory & Scenario Planning: Scope abstract problems and develop rigorous business cases and future-state scenarios. Deliver executive-grade insights that advise senior network leadership on long-term technological impacts and defensive postures. Market Scanning & Ecosystem Strategy: Cultivate a curated network of strategic partnerships to close capability gaps, gain early market intelligence, and validate our strategic hypotheses. Risk-Adjusted Innovation: Balance visionary thinking with pragmatic skepticism. Identify how technologies can disrupt or augment existing business models while designing early-stage strategies to intercept and mitigate structural risks. The successful candidate brings a strong foundation in corporate strategy or top-tier management consulting, with exposure to the payments, fintech, or broader financial services ecosystem. You excel as an individual contributor in autonomous, unstructured environments, possess exceptional executive presence, and have a proven ability to frame complex, ambiguous problems into clear, strategic directives.

Requirements

Bachelor’s Degree
At least 4 years of experience performing quantitative analysis
At least 4 years of experience performing qualitative analysis
At least 2 years of experience performing people management
At least 2 years of experience performing project management

Nice To Haves

Master’s Degree
2+ years of experience in financial services
1+ year of experience in consulting
Previous consulting experience is a plus

Responsibilities

Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics
Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

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