Business Development - Strategic Growth Manager

R & R HEATING AND AIR CONDITIONING INC•Spokane, WA

2h•$90,000 - $110,000•Onsite

About The Position

We believe the best work happens when people feel supported and valued. In this role, you’ll join a team that prioritizes "people first" in every decision we make. You will utilize your sales team and growth expertise to develop strategic partnerships and lead market expansion across all regional service lines, backed by a management team and owner who are genuinely invested in your success. By collaborating closely with internal teams, you will optimize CRM workflows and integrate automation tools to drive operational efficiency. Our team is dedicated and driven, but we always make space for community. Our monthly summer BBQs are a favorite tradition where the entire crew gathers to relax and recharge. If you're looking for an innovative team that respects your time and celebrates your success, you’ll fit right in here. About Us R&R Heating & Air Conditioning is a local family business and one of the largest HVAC companies in the Inland Northwest. We are dedicated to quality, serving our community, and deeply investing in our team. This is a place to build a lifetime career, not just a job. We support our people with structured training, direct investment, and a strong culture of promotion from within.

Requirements

5+ years in: HVAC/construction/home services
5+ years in: Strategic sales
5+ years in: Business development
5+ years in: Commercial relationship management
Strong networking and communication skills
Experience building long-term partnerships
CRM and pipeline management experience

Nice To Haves

HVAC industry experience
Proven results within the Inland NW
Background in construction, home services, or commercial relationship management
Knowledgeable in identifying or implementing AI and automation tools to improve workflow efficiency.
Experience working alongside operations, marketing, and service departments to execute strategic plans.
Skills in managing sales forecasting for long-term profitability rather than just top-line volume.
Familiarity with Service Titan

Responsibilities

Direct and mentor the sales team to execute targeted outreach, developing new commercial and residential business opportunities.
Partner with executive leadership to develop strategic growth plans across HVAC, plumbing, electrical, and maintenance agreements.
Build strategic trust and account plans with contractors, builders, developers, property managers, and realtors to drive referral business.
Attend networking events and trade associations to expand community presence and discover new avenues for growth.
Maintain accurate reporting and follow-up activities to ensure sales pipeline accountability and sustainable growth.
Contribute innovative ideas regarding AI, automation, and customer experience initiatives.