Business Development Specialist

Life Care Services•Des Moines, IA

4d•Onsite

About The Position

LCS is hiring a Business Development Specialist to provide dedicated operational support to our national Business Development team. This is not a sales or account-management position — it's an enablement and execution role built to make our producers (VP of Business Development, National Director of BD, and our Group Purchasing Strategic Account Managers) more effective by owning the operational backbone behind every opportunity: scheduling, research, CRM hygiene, documentation, and relentless follow-through. It's steady, collaborative, detail-oriented work in service of senior living communities across the country and the people who call them home — and it matters: these partnerships don't happen without it. The ideal candidate is process-minded, CRM-fluent, and tenacious about closing the loop on details — the kind of person who instinctively takes ownership of the whole, not just their piece.

Requirements

Operations, coordination, or project-management background
Highly organized, detail-oriented, and comfortable with insistent follow-up and follow-through.
CRM-fluent (Salesforce experience strongly preferred).
Communicates clearly and concisely, both in writing and in meetings, and is able to distill complex information into its essential points.
Comfortable supporting multiple senior stakeholders at once and triaging competing priorities.
Curious and engaged with the senior living/CCRC industry — reads trade press, tracks competitors, and brings that awareness into briefings and prep work without being asked.
Produces reliable and detail-oriented, with a track record of meeting deadlines and producing accurate work.

Nice To Haves

Event or meeting-logistics coordination experience is a plus, given the scope around deck prep, agendas, and conference/sponsorship coordination.
Some background in financial analysis, with the ability to read a deal and assess an opportunity's economic benefits and upside potential — not a modeling role, but enough fluency to help leadership see what's worth prioritizing.

Responsibilities

Own the team's operating rhythm. Act as air traffic control for the BD team's deal activity — tracking open items across multiple leaders, proactively booking meetings, and holding the line on follow-through so nothing stalls waiting on a next step.
Support deal prep and research. Build and refine briefing materials, background research, and pitch decks ahead of calls and presentations for the BD leadership team.
Prepare RFPs and drive them through the process. Assemble and manage RFP responses under the strategic direction of the deal's sales/BD leader, coordinating with internal stakeholders — national marketing, legal, finance, integration, operations, and others — to keep submissions moving and advance the process to close.
Stay ahead of industry trends. Keep a working knowledge of senior living/CCRC industry trends, competitors, and market developments, and take a proactive approach to preparing briefings and assisting with conference prep — so leadership walks into every meeting, call, and event informed.
Keep CRM clean and useful. Serve as a power user (not an administrator) building reports and dashboards, enforcing data hygiene, and making sure follow-ups are logged and tracked.
Manage NDA tracking. Track and manage NDA execution status across active deals, coordinating with in-house counsel on the contract side.
Coordinate meetings and agendas. Set agendas and manage logistics for team meetings and leadership 1:1s.
Organize conferences and events. Schedule and coordinate conference attendance, networking events, and sponsorships.
Report out on a regular cadence. Package up structured updates on team activity and pipeline health for leadership review.