Business Development Specialist (Hybrid Schedule)

Parts Town•Addison, IL

8d•Hybrid

About The Position

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with service contractors. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

Requirements

1-3 years of experience in an inside sale, business development, customer service or account management role
Passionate about building something new and solving problems
Proactive and organized – taking initiative and following through are a must
Resilient – you see rejection as an exciting challenge
Fantastic communication skills & you’re proficient in English (verbal and written)

Nice To Haves

Experience in the commercial foodservice or HVAC industries

Responsibilities

Place 60 outbound calls daily to new and existing customers.
Identify, cultivate, and build new customer partnerships in the commercial foodservice and HVAC industries by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
Build in-depth knowledge on commercial foodservice and HVAC industry trends and customer needs.
Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
Partner with Customer Experience team members to develop and grow customer relationships.
Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).