Business Development Representative

Röhlig Logistics•Cranford, NJ

14d•$58,000•Onsite

About The Position

Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking a results-driven, highly motivated Business Development Representative to join our sales team in Cranford.

Requirements

High school diploma required; Associate’s or Bachelor’s degree preferred. (Business, Supply Chain, Logistics, Marketing, or related field)
0–2 years of sales, logistics, or customer-facing experience preferred.
Strong interest in sales and international trade.
Confident communication skills (phone, email, in-person).
Self-motivated with a goal-oriented mindset.
Strong organizational and time management skills.
Basic knowledge of Microsoft Office (Excel, Outlook, PowerPoint).
Willingness to learn freight forwarding procedures and industry regulations.

Responsibilities

Identify and research prospective customers and target industries within assigned markets.
Support new business development efforts while assisting in maintaining existing accounts.
Assist the Vice President of Sales and Regional VP in preparing bids, RFQs, and customer quotations.
Support outbound sales efforts including calls, emails, LinkedIn outreach, and follow-ups.
Participate in joint sales visits and customer meetings with senior sales team members.
Learn to quote freight costs and prepare proposals under supervision.
Respond to sales inquiries and assist with lead follow-up in a timely and professional manner.
Maintain and update sales activity and pipeline information in CRM.
Support sales campaigns and local business development initiatives.
Assist in managing allocated customer accounts to ensure service satisfaction.
Conduct follow-ups with new clients after initial shipments.
Coordinate internally with operations, pricing, and customer service teams.
Ensure customer requests are handled promptly and escalated when necessary.
Learn and adhere to client service level agreements (SLAs).
Support discrepancy documentation through the Innovations and Incidents Management (IIM) system.
Gain foundational knowledge of freight forwarding operations (Air, Ocean, Customs Brokerage).
Develop understanding of pricing structures, margins, and trade lanes.
Assist in coordinating with pricing teams to request carrier rates and build competitive quotations.
Learn how service capabilities and operational constraints impact pricing strategy and customer proposals.
Support internal communication between Sales, Operations, and Finance to ensure alignment on customer solutions.
Attend industry-related functions alongside senior team members when required.
Participate in ongoing sales and compliance training.
Ensure compliance with regulations prescribed by U.S. Customs, IATA, TSA, FMC, and other governing authorities.