Business Development Representative / BDR - Full Time -New Castle Hyundai

HERTRICH Family of Automobile Dealerships • New Castle, DE

5d • Onsite

About The Position

The Hertrich Family of Dealerships is hiring a Business Development Representative (BDR) to support our sales teams. This role is ideal for individuals who enjoy talking with customers, setting appointments, and thrive in a fast-paced environment, offering a significant opportunity for long-term career advancement within a growing automotive company. Hertrich is a third-generation, family-owned dealership group with 24 Dealerships, 15 Collision Centers, and 18 Automotive Brands, proudly supporting over 90 local charities and fostering a culture of growth, integrity, and customer service excellence.

Requirements

• Customer service or call center experience preferred
• Strong communication and phone skills
• Comfortable using computers, CRM systems, and the internet
• Organized, detail-oriented, and able to multitask
• Positive, energetic, and motivated personality
• Self-starter with a strong work ethic
• Flexible schedule (including evenings and weekends)
• High School Diploma or GED required

Responsibilities

• Handle inbound calls and internet leads
• Schedule appointments and follow up with customers
• Build strong relationships and deliver a top-tier customer experience
• Maintain and update online vehicle listings
• Generate and track leads through CRM systems
• Communicate with customers via phone, email, and online platforms
• Support sales and service teams with follow-up and customer outreach
• Complete administrative tasks and reports as needed

Benefits

• Competitive Pay Plan + Bonus Potential
• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Plans
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts
• Career growth opportunities across multiple departments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED