Business Development Representative

SMC National

3d•Remote

About The Position

The Business Development Representative will be responsible for lead engagement and nurturing, qualification, lead education, pipeline acceleration, and providing feedback to optimize workflows. This is a full-time, remote position that requires residing in the United States. The role offers a supportive and empowering work culture with a 9/80 schedule, providing every other Friday off. The company values its people and their talents.

Requirements

High school diploma or equivalent
Experience in Microsoft Word, Excel, and Google Docs
1–3 years in BDR/SDR, inside sales, or customer‑facing role
Comfortable with CRM (HubSpot preferred)
Exceptional communicator (verbal and written)
Excellent customer service
Ability to effectively manage resources
Driven to deliver results
Highly organized
Collaborative relationship builder
Possess strong attention to detail

Nice To Haves

Strong communication and objection‑handling skills

Responsibilities

Respond to inbound leads within defined SLAs (hot leads <5 minutes).
Execute multi‑channel outreach (call, SMS, email, voicemail, LinkedIn).
Personalize outreach based on lead source, behavior, and ICP fit.
Follow structured cadences for each lead type (FB lead form, webinar, download, referral, etc.).
Conduct discovery to determine fit based on practice size, revenue, decision‑maker status, current marketing challenges, timeline, budget alignment, and tech stack.
Document qualification notes clearly in HubSpot.
Share relevant case studies, videos, and resources.
Explain the value proposition clearly and confidently.
Warm leads before handoff to Sales.
Re‑engage cold leads.
Follow up on no‑shows.
Push stalled deals forward with helpful content.
Identify buying signals early.
Report weekly on lead quality by source, objection trends, messaging resonance, content gaps, and opportunities for workflow optimization.