Business Development Representative (BDR)

Aviary
$35 - $40Remote

About The Position

As a Business Development Representative (BDR) in our dynamic, fast-paced team, you will play a pivotal role in driving our growth pipeline and expanding our market reach. The primary responsibility of this role is to engage high-potential leads, articulate the value of our healthcare platform, address objections, and ultimately convert prospects into qualified opportunities. You will serve as the first point of contact for potential clients or users, providing technical and program overviews, answering complex questions, and scheduling them for formal consultations or onboarding sessions with our account management and care teams.

Requirements

  • Ability to thrive and adapt quickly in a fast-paced, evolving start-up environment.
  • Proven experience working in a metrics-driven, quota-bearing environment with a track record of meeting or exceeding targets.
  • Passionate about making healthcare more effective and efficient. You strongly believe technology can improve clinical outcomes and want to be a catalyst for that change.
  • Experience engaging with customers or clients in a direct sales, inside sales, or telephonic outreach capacity.
  • Exceptional communication skills with a high emotional intelligence required to navigate complex customer conversations and objections effortlessly.
  • Proficient in leveraging modern technology, CRMs (e.g., Salesforce, HubSpot), and communication tools in a professional setting.

Nice To Haves

  • Prior healthcare or HealthTech experience is a plus, but not required.

Responsibilities

  • Initiate high-volume outbound cold/warm calls and promptly respond to inbound inquiries to identify and qualify potential opportunities.
  • Educate prospective clients or users on the program, emphasizing core benefits and features, effectively handling objections, and driving conversions.
  • Ensure timely, disciplined follow-up with all warm leads and prospects expressing interest to build trust and maximize conversion rates.
  • Assist prospects in navigating our platform application and/or website, troubleshooting initial technical hurdles to ensure a seamless onboarding experience.
  • Accurately record and maintain critical prospect information, qualification details, and detailed call notes within our CRM system.
  • Consistently meet or exceed weekly and monthly Key Performance Indicators (KPIs) and pipeline targets.
  • Strategic distribution of educational and marketing materials to interested prospects through email and other digital communication channels.
  • Stay informed about industry trends, developments in cardiac rehabilitation, and internal product updates to optimize pitch effectiveness.
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