Business Development Representative - Restoration

Rainbow Restoration of Columbia, Charleston, Hilton Head, Greenville, Richmond, Charlottesville, and Harrisonburg • Chapin, SC

8d • Hybrid

About The Position

Rainbow Restoration is seeking a motivated Business Development Representative to join their growing team. This role focuses on building relationships with referral partners, clients, property managers, adjusters, and other decision-makers. The position involves generating new business opportunities and maintaining strong relationships with existing clients. It combines sales, networking, relationship management, customer service, and account management in a fast-paced, relationship-driven environment. The representative will be a key point of contact, representing an industry-leading service brand built on trust and responsiveness during difficult customer situations.

Requirements

• Strong relationship-building and networking abilities.
• Self-motivated with a high level of initiative and follow-through.
• Excellent communication skills both verbally and in writing.
• Comfortable speaking with business owners, executives, property managers, and decision-makers.
• Strong organizational and time management skills.
• Ability to work independently while collaborating across departments.
• Ability to adapt quickly and think on your feet in fast-paced environments.
• Professional appearance and presentation skills.
• Comfortable using technology, CRM systems, Microsoft Office, and sales tools.
• Ability to maintain professionalism while handling sensitive customer situations.
• Clear understanding of selling high-quality services versus low-cost commodity pricing.
• Valid Driver’s License with clean driving record.
• Ability to pass background screening.
• Commitment to company values, professionalism, and customer service excellence.
• Ability to travel regularly throughout assigned territory.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• Previous experience in relationship-based or intangible sales preferred.
• Experience in restoration, construction, insurance, hospitality, property management, or service industries preferred.
• Experience using CRM platforms such as Luxor CRM, Salesforce, or similar systems preferred.
• Existing community and networking involvement is a plus.

Responsibilities

• Develop and maintain relationships with referral partners, clients, property managers, adjusters, and other decision-makers within assigned sales verticals.
• Generate new business opportunities and maintain strong relationships with existing clients and accounts.
• Cold call and prospect potential clients to schedule meetings and develop relationships.
• Meet with prospective clients to present company services and solutions.
• Attend networking events, trade associations, community events, and business functions to build referral relationships.
• Travel throughout assigned geographic territory to maintain client relationships and identify new opportunities.
• Develop and maintain a strong referral network and book of business.
• Work with leadership to support territory-specific marketing initiatives and campaigns.
• Create value-driven relationships focused on long-term partnerships rather than transactional sales.
• Maintain consistent sales activity and meet established KPI expectations.
• Serve as a primary point of contact for clients and referral partners.
• Build trust and maintain ongoing relationships with existing customers.
• Make weekly contact with clients that have active jobs to ensure satisfaction and communication alignment.
• Maintain regular contact with prospective and inactive clients to generate future opportunities.
• Coordinate with Operations and Project Management teams regarding job progress and customer needs.
• Respond promptly and professionally to client concerns, questions, and service-related issues.
• Maintain a strong understanding of restoration industry processes and terminology.
• Enter and maintain contact records, activity updates, and sales notes within CRM systems.
• Maintain accurate reporting and relationship tracking within the CRM platform.
• Update sales pipelines, relationship maturity tracking, and opportunity status.
• Assist with database audits and contact management initiatives.
• Utilize CRM dashboards and reporting tools to track sales activity and opportunities.

Benefits

• Competitive Base Salary + Incentive Opportunities
• Health, Medical, Dental & Supplemental Insurance
• PTO & Holiday Pay
• 401(k) with Competitive Company Match
• Professional Development Opportunities
• Company Technology & Sales Tools Provided
• Networking & Community Engagement Opportunities
• Career Growth Within a Growing Organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level