BDC Call Center

Open Road Auto Group • Bridgewater, NJ

8d • Onsite

About The Position

Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”

Requirements

• Ability to communicate effectively with others
• Time management skills
• Ability to type efficiently to enter accurate information into tracking system
• Basic Computer skills

Responsibilities

• Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
• Answer all incoming calls and chat/call requests promptly.
• Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist.
• Set confirmed appointments.
• Record every contact you have with customers, regardless of source or type, in tracking system.
• Complete your daily scheduled contact tasks.

Benefits

• Medical
• Dental and Vision Plans
• Vacation Time / Personal Time
• Short and Long Term Disability
• Life Insurance
• 401(k) Retirement Plan with employer match
• Manufacturer Certifications
• Leadership Training Programs
• Vehicle Purchase Discounts
• Wellness Initiatives
• Volunteer Time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed