Business Development Representative

Voda Cleaning & Restoration of Northeast Sacramento

9d•Hybrid

About The Position

We’re looking for a relationship-driven Business Development Representative to help grow our cleaning and restoration business. This role is primarily responsible for generating new business through networking, referrals, and strong client relationships. As a growing company, this is a hands-on role where you’ll help build our sales pipeline, strengthen partnerships, and own day-to-day communications and invoice support. This role requires balancing outbound business development with real-time coordination of customer needs throughout the day. You will be supported through company-provided systems, CRM tools, and call center support on non-restoration calls.

Requirements

Experience in sales, business development, or relationship-based roles preferred
Valid driver’s license and ability to travel locally on a regular basis is required
Comfortable using basic technology (CRM systems, email, spreadsheets, etc.)

Nice To Haves

Experience in restoration, construction, or service-based industries is a plus, but not required
A strong relationship builder who enjoys networking and being out in the community
A self-starter who can manage their time and stay organized without heavy oversight
Comfortable with ambiguity and helping build processes as the company grows
A clear and confident communicator, both verbally and in writing
Highly accountable, with strong follow-through and professionalism
Someone with a growth mindset who is eager to learn, adapt, and take initiative

Responsibilities

Identify and build relationships with referral sources (insurance agents, property managers, business owners, etc.)
Conduct regular outreach, including phone calls, in-person visits, and networking events
Schedule and lead meetings with prospective clients and partners
Deliver presentations to organizations and community groups
Generate new business opportunities and support conversion to active jobs
Maintain consistent follow-up with prospects and referral partners
Serve as the primary point of contact for clients and referral partners
Serve as the primary point of contact for restoration calls during business hours, communicating with field team to ensure timely response and coordination of service
Maintain strong, ongoing relationships to drive repeat and referral business
Ensure a high level of customer satisfaction through clear communication and follow-through
Coordinate daily scheduling to ensure efficient job flow
Coordinate with technicians to ensure smooth handoff from sales to job execution
Ensure basic job documentation, customer records, and workflow tracking information is updated within company systems
Maintain contacts, jobs, and referral sources in company CRM
Support invoicing, client and insurance company payment follow-up, and job close-out processes
Coach technicians on customer communication and identifying potential opportunities in the field
Actively participate in networking groups, community events, and industry organizations
Support the development of marketing materials and outreach strategies
Represent the company professionally in all external interactions