Business Development & Partnerships Manager

Indygo • Indianapolis, IN

13h • Onsite

About The Position

This is an onsite position. This role will not be remote. We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community. IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all. Core values include Accountability, Adaptability, Workplace Culture, Compassion, Communication, Excellence, Responsibility, Results, and Safety.

Requirements

• Bachelor’s degree in business administration, marketing, communications, public administration or related field or an equivalent combination of education and relevant experience.
• Proficiency in the Microsoft Office Suite, complex spreadsheets, and familiarity with CRM or database software.
• Ability to collect, process and analyze data, and develop reports on data and statistics.
• Strong understanding of partnership development, contract negotiation, and revenue-generation strategies.
• Must possess and exhibit demonstrated ability to collaborate, think strategically and translate organizational goals into actionable business solutions.
• Ability to prioritize, organize, and manage tasks and time effectively, and exhibit strong project management skills in a fast-paced environment.
• Ability to express oneself using correct language and grammar effectively and persuasively in a professional, diplomatic, empathetic and tactful manner, and present publicly to individuals or groups.
• Knowledge of principles, concepts, practices and procedures of government and community relations.
• Ability to interact with internal and external constituents, both in person and through video conferencing, phone, e-mail, and written correspondence.
• Strong decision-making and problem-solving abilities.
• Proficiency in basic mathematical functions, including addition, subtraction, multiplication and division.
• Ability to work independently with minimal supervision.
• Ability to operate office equipment, including copiers and phones.

Nice To Haves

• Minimum of two (2) years of professional experience in business development, partnerships, sales, marketing, corporate relations or related field preferred.
• Experience in the public transit industry, government or economic development preferred.

Responsibilities

• Develop and implement a comprehensive business development strategy to foster partnerships and collaborations with local and regional businesses, developers, and community stakeholders.
• Create and lead the marketing efforts surrounding the promotion of the program. This includes working with Public Affairs team members to supply information and ideas needed to create graphics, promotional flyers, ads, social media posts, videos, etc.
• Identify new revenue opportunities through sponsorships, joint ventures, and partnerships aligned with IndyGo’s strategic goals.
• Set regular in-person and virtual meetings to connect with prospects and share the benefits and options of the program.
• Represent IndyGo at community events, business forums, and regional development meetings to promote the program and build relationships.
• Will assist with the negotiation, creation, and management of business agreements, contracts, and memoranda of understanding with external organizations and businesses, in coordination with IndyGo’s Legal and Strategic Planning teams.
• Collaborate with internal departments—including Marketing, Strategic Planning, and Public Affairs—to align partnership activities with agency priorities and public campaigns.
• Work with the Mobility Manager to build and manage a variety of business relationships that promote the economic and social value of public transportation within the business community.
• Look for other revenue generators to engage partners in sharing their program participation, i.e. transit advertising, including bus and shelter ads.
• Assist with the preparation and presentation of proposals, financial projections and partnership reports for executive leadership and the IndyGo Board of Directors.
• Monitor performance metrics to evaluate partnership success and ensure accountability for program goals.
• Stay current on transportation industry trends, public-private partnership models, and funding opportunities relevant to IndyGo’s objectives.
• Track and report on business development-related budgets, including but not limited to sponsorships.
• Develop, manage, or assist with special projects as needed.
• Participate and contribute to the functional budget and procurement process.
• Perform other duties as assigned.
• Oversee consultants, interns, or project staff as assigned.

Benefits

• Full-time positions with guaranteed 40 hours per week
• Medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
• Free on-site wellness clinic for employees and their families
• Retirement plans (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Eligibility for the Federal Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager