Business Development Operations Manager - AEC Industry

Ardurra•St. Augustine, FL

6h•Onsite

About The Position

Ardurra is seeking an experienced Business Development Operations Manager to join our team in our St. Augustine, FL office. Ardurra is a leading engineering and consulting firm delivering innovative infrastructure solutions across the Water, Aviation, Transportation, and Environmental markets. This role is critical to ensuring consistency and accountability across pursuit management, sales tracking, and integration of newly acquired firms. You will serve as the operational backbone of the growth organization—partnering closely with business developers, project managers, finance, and M&A teams to ensure that opportunities are tracked accurately, pursuits follow established SOPs, and leadership has clear visibility into performance. This role offers the opportunity to play a central role in shaping and scaling the firm’s growth engine, providing high visibility with executive leadership and direct reporting to the Chief Growth Officer. The work experience includes the opportunity to build and standardize processes across a rapidly growing organization that has a collaborative, entrepreneurial culture with strong growth trajectory.

Requirements

Bachelor’s degree in Business, Finance, Engineering, or related field
5–10+ years of experience in business operations, sales operations, or BD support within AEC, professional services, or similar industry
Strong experience with CRM systems (e.g., Deltek, Salesforce, or similar) and pipeline management
Demonstrated ability to manage data integrity, reporting, and process standardization across distributed teams
Experience working cross-functionally with finance, operations, and executive leadership
Strong analytical skills with proficiency in Excel and data visualization tools (Power BI, Tableau, etc.)
Excellent communication skills with the ability to influence without direct authority

Nice To Haves

Experience in a high-growth or private equity-backed environment
Familiarity with seller-doer business models
Exposure to M&A integration processes
Understanding of AEC project lifecycles, fee development, and pursuit strategy

Responsibilities

Own and manage the firm’s CRM/opportunity database to ensure data accuracy, completeness, and credibility
Partner with Opportunity Managers and seller-doers to maintain real-time pipeline visibility
Enforce consistent use of BD tools, processes, and data standards across all regions and practices
Work with Project Managers to ensure adherence to SOPs for scope development, fee validation, and pursuit approvals
Monitor compliance with established pursuit and capture processes, identifying gaps and driving corrective actions
Support implementation of best practices aligned with firmwide growth strategy
Verify and monitor key sales metrics, including project bookings, enrollments, backlog, and BD spend
Tracking the performance of marketing staff including proposal preparation utilization and general marketing support delineation
Ensure alignment between CRM data, financial systems, and reporting outputs
Identify discrepancies and partner with Finance/Accounting to resolve issues
Develop and maintain dashboards and reports for leadership, including executive and board-level reporting
Translate data into actionable insights to support strategic decision-making
Continuously improve reporting tools, automation, and data visualization
Work closely with Finance and Accounting to ensure data integrity between BD and financial systems
Partner with M&A teams to onboard acquisitions into BD systems, processes, and reporting structures
Serve as a key liaison between Growth, Operations, and Finance functions