Business Development Officer

Vista Title and Escrow LLC•Spokane, WA

14h•Onsite

About The Position

A successful Vista Business Development Officer (Sales Representative) builds and maintains strong relationships with customers, actively recruits new clients, and grows revenue opportunities through professional networking, industry engagement, and sales outreach. They acquire and maintain customers through the introduction and efficient use of Vista’s products and services while acting as a liaison between sales, operations, and customers. This role plays a critical part in increasing Vista’s market share, brand presence, and client retention while embodying Vista’s mission of providing unparalleled customer experience.

Requirements

Commitment to Vista’s core values and mission of delivering unparalleled customer experience through care, clarity and cultivation
Desire to achieve and exceed sales quotas
Excellent verbal, written, and interpersonal communication skills
Strong sales and customer service abilities with proven persuasion and negotiation skills
Excellent organizational skills and attention to detail
Strong time management skills with a proven ability to meet or exceed goals
Ability to prioritize tasks in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite and CRM platforms
Ability to analyze market trends, client activity, and competitor performance to inform sales strategy
Cleared background, DMV, and credit check required
Maintain vehicle in a clean, professional, and working condition
Maintain valid registration and full-coverage auto insurance that satisfies at least the state minimum requirements
High school diploma or equivalent required
Persuasive selling skills sufficient to influence sales generation

Nice To Haves

Bachelor’s degree or 3+ years of sales experience preferred
Reliable transportation and ability to travel to client and business locations
Experience in the real estate, mortgage, or title and escrow industry strongly preferred

Responsibilities

Demonstrate knowledge of Vista products and services, as well as competitors’ offerings
Develop leads and sales opportunities, following through with a defined sales plan
Schedule and present in broker sales meetings and bank/lender meetings, setting measurable goals for frequency and follow-up
Represent Vista at industry association events, encouraging cross-departmental participation
Prepare and deliver professional presentations and marketing materials tailored to client needs
Provide training sessions for new agents and loan officers
Train clients on Vista’s tools (TitleCapture, Earnnest, Qualia, company website, etc.)
Maintain current client relationships, leveraging them for referrals and expansion of client base
Report business development and sales activity as required by Sales Manager or leadership
Update job knowledge by participating in educational opportunities, reading industry publications, and maintaining professional networks
Provide an unparalleled customer service experience
Satisfy expense reporting requirements according to company policies
Manage company credit card according to company policies
Collaborate with Marketing to identify campaigns designed to increase market share
Develop and maintain a sales pipeline within the CRM, ensuring activity is tracked, analyzed, and reported regularly
Actively contribute to quarterly planning sessions and sales team meetings by sharing market insights and customer feedback
Work closely with escrow and title staff to ensure client needs are being met and to proactively resolve issues impacting customer satisfaction
Identify opportunities for cross-selling additional Vista services and tools to maximize client value
Participate in community events and sponsorship opportunities to increase brand visibility
Other duties as assigned