Business Development Officer 2

F.N.B. Corporation•Wilmington, NC

About The Position

The Business Development Officer 2 develops new small business loan and deposit relationships, services existing small business relationships, maintains a prospective-customer calling program, networks with referral sources, conducts prospect blitzes, increases the Bank’s community visibility, and works with business partners to solicit business in line with the Bank’s strategic and financial objectives. The position focuses primarily on small business deposits and cross-selling small business loans and other affiliated products and services. It also serves as a leader among peers and coaches other Business Development Officers and Branch Managers, often engaging in joint calling with other business partners. The role requires several years of calling-officer experience and a record of production in small business loans and deposits, along with a significant following of centers of influence. The position is accountable for managing and monitoring day-to-day business risks and complying with applicable regulatory requirements and company procedures. The Bank does not provide employment-based visa sponsorship; candidates must be legally authorized to work in the United States.

Requirements

Bachelor of Arts or Bachelor of Science degree.
At least 7 years of experience.
Several years of experience as a calling officer, with a history of production in both small business loans and deposits and a significant following of centers of influence.
Experience in banking-related external sales.
General knowledge of financial institution lending policies and procedures.
Excellent project management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
Basic-level proficiency in Microsoft Word.
Intermediate-level proficiency in Microsoft Excel.
Basic-level proficiency in Microsoft PowerPoint.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Experience in community and civic activities.

Responsibilities

Develop new small business relationships and service existing small business loan and deposit relationships by prospecting, identifying customers’ current and future needs, and maintaining professional relationships.
Contact customers to determine loan, deposit, insurance, and investment needs; sell suitable small business products and services in accordance with the Bank’s pricing and fee schedule.
Refer customers to specialists and cross-sell with Branch Managers, personal banking, and employee-account relationships.
Maintain a prospective-customer calling program using referrals and other methods, including cold calls to promote the Bank’s products and services.
Resolve customer problems, refer issues to appropriate resources when needed, and follow up to confirm satisfactory resolution.
Promote the Bank’s professional image through community involvement and acquire new business relationships by promoting products and services within budget and other Bank parameters.
Maintain and develop networking referral sources by contacting, attending to, recognizing, and entertaining sources in accordance with Bank policies and procedures.
Submit timely and efficient reports on business-development activity, including calling activity, sales of deposits and loans, and referrals.
Serve as a leader among peers and coach other Business Development Officers and Branch Managers.
Frequently engage in joint calling with other lines of business.
Perform other related duties and projects as assigned.
Act as a risk manager by understanding, reporting, responding to, managing, and monitoring encountered risks as required by the Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.