Business Development Manager
HOA Talent
•Remote
About The Position
HOA Sales is seeking a high-performing Business Development Manager to lead, coach, and optimize a team of Business Development Representatives (BDRs). This role is responsible for driving outbound performance, improving conversion quality, enforcing operational discipline, and building a high-accountability sales development culture. This role directly impacts pipeline generation, proposal volume, and overall revenue growth.
Requirements
- 3–7+ years of sales leadership or BDR management experience
- Proven success leading outbound sales or SDR/BDR teams
- Strong understanding of sales process, pipeline management, and conversion metrics
- Strong CRM discipline and reporting experience
- Experience with HubSpot
- Experience managing or coaching Business Development Representatives
- Able to travel as needed
Nice To Haves
- Experience in HOA management, property management, or real estate services is a plus.
Responsibilities
- Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
- Drive accountability, consistency, and execution across all outbound sales activities
- Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
- Identify and develop top performers while proactively managing underperformance
- Conduct regular performance reviews, coaching sessions, and improvement plans
- Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
- Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics
- Improve conversion performance from: Conversations → Meetings Scheduled, Meetings Scheduled → Meetings Completed, Meetings Completed → Proposal Opportunities
- Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data
- Conduct weekly 1:1 coaching sessions with every BDR
- Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness
- Participate in live call blocks and real-time coaching sessions
- Support ongoing enablement around industry knowledge, product positioning, sales messaging, and AI tools and workflow optimization
- Ensure accurate and timely CRM usage across the team
- Maintain high standards for activity logging, notes and follow-up tracking, deal hygiene, and lead routing and SLA adherence
- Monitor dashboards and reporting to identify risks, trends, and opportunities early
- Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards
- Ensure 100% of BDR activity is logged in CRM within 24 hours
- Conduct weekly 1:1s with every BDR
- Review a minimum of 10 recorded calls per BDR monthly
- Spend at least 3 hours weekly listening to live calls or participating in call blocks
- Review team dashboards multiple times per week
- Monitor outbound performance daily and address gaps quickly
- Ensure inbound leads are worked within SLA requirements
- Maintain strong communication and follow-through with BDRs, AEs, and leadership
Benefits
- Generous PTO including vacation, sick leave, and holidays
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with employer match
- Short- and long-term disability (employer-paid)
- Cell phone stipend and mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
