Business Development Manager

HR One•East Syracuse, NY

10d•Onsite

About The Position

HR One is seeking an experienced Business Development Manager to join our growing team! This is an exciting opportunity for a driven, relationship-focused professional who enjoys building strong client partnerships, identifying new business opportunities, and contributing to the continued growth of HR One. The Business Development Manager plays a fundamental role in enabling HR One to achieve our sales and client service goals. Working closely with the sales team, the position is responsible for handling high-volume outbound and inbound sales inquiries, scheduling appointments for the sales team, data entry tracking and reporting, qualifying and educating prospects, and closing sales opportunities.

Requirements

Bachelor’s degree in marketing, business, or related field preferred, some college coursework required.
At least one year of inside or retail sales experience required.
Excellent organizational, interpersonal, presentation, oral, and written communication skills.
Possession of and ability to maintain a valid driver's license.
Team-oriented professional who thrives in a fast-paced environment.
Ability to work additional hours as needed.
Ability to operate a multi-line telephone, personal computer, printer, and photocopier.
Computer experience and/or ability to learn Google Chrome, Zoom, GoToMeeting, Constant Contact, Zoho, Adobe, Stripe, Formstack, and Microsoft Office.
Close mental and visual attention is required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading.
Ability to kneel, crouch, reach, sit, stand, push, pull, lift, finger, grasp, talk, hear, and perform repetitive motions.
Ability to occasionally exert up to 10 pounds of force.

Responsibilities

Making outbound sales calls to local businesses to generate sales appointments.
Provide high-level qualified sales leads for HR One products, including payroll, recruitment and human resource consulting services.
Build rapport with prospects through friendly, engaging communication.
Closing sales opportunities independently, seeking guidance for situations not previously covered.
Meet or exceed established sales quotas for HR consulting and payroll services.
Outbound sales calls, email communications, data entry and tracking in the company’s Customer Relationship Database (CRM) System Zoho, updating a prospect list, and continuing client communications throughout the sales process to ensure effective service and client satisfaction.
Respond timely and professionally to client inquiries or concerns regarding services, promotions, and pricing.
Ensure that all prospect needs and expectations are met in an accurate and timely manner.
Convert inquiries into sales appointments by providing information on product fit, promotions, and pricing.
Generate a variety of reports to assist the sales team in accurately tracking sales opportunities.
Follow-up on inbound leads as well as outbound cold-calling prospects.
Cross-sell services to existing clients, such as upgrades from the Payroll Professional to the Enterprise platform.
Learn and retain information on all products and services offered by HR One.
Contribute to the overall success of the company by performing all work accurately, efficiently, and within established deadlines.
Provide excellent customer service by assisting strategic partners and clients in a professional manner.
Follow all company policies and procedures at all times.
The Business Development Manager does not have any direct supervisory responsibilities.