Flair Vacations – Business Development Manager (Bilingual)

Flair Airlines Ltd. • Montreal, QC

1d • Onsite

About The Position

Join the Flair Vacations Commercial team as the Business Development Manager, where you'll play a key role in driving sales growth and expanding our presence within the travel industry. Reporting to the Director, Business Development & Partnerships, you will be responsible for developing and executing territory sales strategies, building and strengthening relationships with travel agency partners, identifying new business opportunities, and growing existing accounts to increase revenue and market share. Working closely with travel agency partners, tourism boards, hotel partners, destination marketing organizations, and internal stakeholders, you will represent Flair Vacations throughout the industry, promote our products and services, analyze market trends, and deliver strategic initiatives that support sustainable business growth and commercial success. This role is an on-site position based in the Greater Montreal, QC area.

Requirements

• Post-secondary diploma or bachelor's degree in Business, Marketing, Tourism, Hospitality, or a related field. An equivalent combination of education and relevant business development or sales experience may be considered.
• Minimum of 3 years of experience in business development, sales, account management, or partnership management, preferably within the travel, tourism, hospitality, airline, or vacation industry.
• Proven track record of achieving sales targets, driving revenue growth, and expanding market share.
• Demonstrated success building and managing strategic partnerships with travel agencies, host agencies, tourism organizations, hotel partners, or other business partners.
• Experience identifying new business opportunities, growing existing accounts, and implementing territory sales strategies.
• Experience preparing and delivering sales presentations, product training, or educational sessions to customers or business partners.
• Experience using CRM systems to manage customer relationships, sales pipelines, forecasting, and reporting.
• Bilingualism (English and French) is required.
• Excellent relationship-building, networking, and stakeholder management skills with the ability to establish credibility and influence business partners.
• Strong sales, negotiation, and influencing skills with the ability to identify opportunities and achieve commercial objectives.
• Exceptional presentation, facilitation, and public speaking skills, with the ability to confidently deliver product training and sales presentations to diverse audiences.
• Strong analytical and problem-solving skills with the ability to interpret sales data, market trends, and customer insights to support business decisions.
• Excellent verbal, written, and interpersonal communication skills.
• Exceptional organizational and time management skills with the ability to manage multiple priorities and work independently within an assigned territory.
• Proficiency in Microsoft Office Suite and CRM platforms, with the ability to maintain accurate records, manage sales pipelines, and prepare business reports.
• Self-motivated, results-oriented, and able to work independently while contributing effectively within a collaborative team environment.
• Ability to travel regularly throughout the assigned territory and attend occasional evenings, weekends, and industry events as required.
• Clear criminal record check and satisfactory references.
• Must be legally eligible to work in Canada without restriction.
• Valid driver's license and access to a reliable vehicle.

Responsibilities

• Develop and execute territory sales and business development strategies that support revenue growth, market expansion, and the achievement of commercial objectives.
• Identify, pursue, and secure new business opportunities while growing existing travel agency accounts and strategic partnerships within the assigned territory.
• Build, maintain, and strengthen relationships with travel agencies, host agencies, tourism boards, hotel partners, and other key industry stakeholders to drive long-term business growth.
• Serve as the primary business contact for agency partners within the assigned territory, providing ongoing support, resolving issues, and identifying opportunities to increase sales performance.
• Achieve assigned sales targets, revenue objectives, and key performance indicators through strategic account management, business development initiatives, and territory planning.
• Analyze sales performance, market conditions, customer trends, and competitor activity to identify growth opportunities and recommend strategies that strengthen the Company's market position.
• Prepare and deliver product presentations, destination updates, sales meetings, and educational training sessions to agency partners, both virtually and in person.
• Represent Flair Vacations at trade shows, industry events, conferences, consumer shows, networking events, and partner functions to promote the Company's products, strengthen industry relationships, and generate new business opportunities.
• Collaborate with the Marketing team to support regional campaigns, promotional initiatives, partner marketing activities, and sales programs that increase customer demand and partner engagement.
• Maintain accurate customer, sales, pipeline, and account information within the Company's CRM system, ensuring timely reporting and effective pipeline management.
• Prepare regular sales forecasts, territory performance reports, business reviews, and strategic recommendations for leadership.
• Manage assigned sales and marketing budgets responsibly while maximizing return on investment for regional initiatives and partnership activities.
• Collaborate with Product, Marketing, Customer Experience, Operations, Revenue Management, and other internal stakeholders to ensure business development activities align with commercial priorities and deliver an exceptional partner experience.
• Participate in departmental meetings, sales planning sessions, training initiatives, and continuous improvement activities that support the achievement of business objectives.
• Perform other duties as assigned.

Benefits

• Comprehensive Salary - A salary that reflects your experience and contributions.
• Comprehensive Benefits - Competitive medical and dental coverage, disability insurance, life insurance, and an employee and family assistance program.
• Retirement Savings - A pension plan with employer-matched contributions.
• Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree