Business Development Manager

Assort HealthSan Francisco, CA
Hybrid

About The Position

Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone. At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs. Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need. Since launching in 2023, Assort has managed over 145M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.5/5 over 52K reviews, and we’ve achieved 20× revenue growth in 2025. We’re scaling rapidly and expanding adoption across the entire healthcare industry. About the role We are building our health system go-to-market from the ground up. As our first SDR focused on this motion, you will be at the tip of the spear — identifying and opening net-new health system and IDN accounts, qualifying the right opportunities, and handing off a pipeline the AE team can close. This is not a high-volume call-blasting role. It is a research-driven, executive-outreach role that requires you to understand how health systems buy and who the right people are to engage.

Requirements

  • Are an outbound builder: You've generated qualified pipeline from cold outreach — you can point to sequences, conversion rates, and meetings booked.
  • Have strong healthcare context: You understand (or are genuinely curious about) how health systems are organized and how they make decisions.
  • Lead with a research-first approach: You don't spray and pray. You do the work before the outreach.
  • Showcase strong executive presence and credibility: You can communicate confidently with VP-level personas — your writing is clear and your positioning is value-driven, not feature-driven.
  • Are disciplined and process driven: You log everything, follow a cadence, and don't let tasks fall through the cracks.
  • 1–3 years of SDR/BDR experience, ideally in enterprise SaaS or healthcare technology.
  • Track record of exceeding meeting or pipeline quotas in an outbound-heavy environment.
  • Strong written communication — you write emails people actually reply to.
  • Curious, resilient, and comfortable operating without a fully baked playbook.
  • Coachable and collaborative — you see the AE partnership as a two-way relationship.

Nice To Haves

  • Prior SDR or BDR experience targeting health systems, IDNs, or provider-side healthcare organizations.
  • Familiarity with patient access, contact center, or digital front door domains — even conceptually.
  • Awareness of EHR ecosystems (Epic, Oracle Health/Cerner) or contact center platforms (Genesys, NICE, Five9).
  • Experience using sequencing tools (Outreach, Salesloft) and intent data platforms (6sense, Bombora).

Responsibilities

  • Build and execute targeted outbound sequences into named health system accounts, prioritizing regional systems and IDNs.
  • Research and map stakeholders across VP Access, Ambulatory Ops, Contact Center, and CIO orgs — understanding the org before the first touch.
  • Craft personalized, outcome-oriented outreach (email, phone, LinkedIn) that speaks to access KPIs, staffing challenges, and digital transformation priorities.
  • Qualify inbound and outbound leads against ICP criteria; hand off fully briefed, multi-threaded opportunities to the AE.
  • Build contact lists and maintain clean, accurate CRM records (Salesforce or equivalent) from day one.
  • Partner closely with the AE on account strategy, sequencing, and messaging iteration.
  • Surface insights from prospecting — what resonates, what objections come up, which personas engage — to sharpen the playbook.

Benefits

  • Competitive Compensation – Including salary and employee stock options so you share in our success.
  • Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
  • Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
  • Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
  • Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
  • Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
  • Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
  • Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
  • 401(k) – Build your retirement savings.
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