Business Development Manager

Fire safety and protection LLC•Markham, ON

6d•CA$85,000 - CA$140,000

About The Position

Embark on a rewarding career with Fire Safety and Protection (FSP)! FSP's rich multi-decade history is built on lasting customer relationships and continued high-quality service. We are proud to offer a full suite of life safety solutions across the U.S. and Canada. Our certified technicians deliver code-compliant fire safety solutions tailored to our customers' needs. It’s our goal to be the single source for our customers’ inspection, maintenance, repair, design and installation of their fire and security systems. With continuous training in the latest technologies and regulations, our customers trust us for high-quality workmanship that keeps their building systems in optimal condition for ongoing safety. We are military friendly! At FSP, we believe military veterans bring unmatched dedication, discipline, and a strong sense of purpose—qualities that align perfectly with our mission to protect lives and property through high-quality fire and life safety services. Our team values leadership, precision, and teamwork—making FSP a natural next step for those who have served. FSP accepts technical certification credit for military experience in relevant fields. Apply today and become part of a company where your skills and dedication are valued. The Business Development Manager is responsible for driving revenue growth through proactive customer acquisition, strategic partnership development, and coordination of marketing initiatives across all branches. This role focuses on identifying and securing new commercial business opportunities, particularly recurring service contracts, while supporting branch-level marketing execution and ensuring alignment with company branding and compliance messaging.

Requirements

Minimum of 3 years of experience in B2B sales, business development, or a related role within a technical or service-based industry.
Demonstrated success in achieving sales targets, particularly in securing recurring revenue contracts.
Working knowledge of fire protection systems (e.g., alarms, suppression, sprinklers, inspections) preferred.
Strong communication, negotiation, and presentation skills.
Ability to work independently while collaborating across multiple locations and teams.
Proficiency with CRM systems and standard business software applications.
Valid driver’s license and ability to travel within the designated service area.

Nice To Haves

Experience in fire protection, life safety, or security services industries.
Relevant certifications (e.g., NICET or equivalent fire safety credentials).

Responsibilities

Identify, qualify, and secure new commercial clients for fire safety inspections, system installations, maintenance contracts, and related services.
Develop and maintain a consistent pipeline of contacts through prospecting methods including cold outreach, site visits, networking, referrals, and analysis of permit and market data.
Establish and maintain long-term relationships with key stakeholders, including property managers, facility leaders, general contractors, and industry partners.
Target high-value verticals such as industrial facilities, commercial offices, healthcare, retail, restaurants, and multi-location organizations.
Increase average customer value from $3500 to +$5000 through new customer acquisition
Target $10M in new customer revenue annually
Plan and coordinate marketing activities across all branches, including digital campaigns, social media, email communications, and local events.
Ensure consistency in branding, messaging, and educational content, particularly related to fire safety compliance and prevention standards.
Monitor and evaluate marketing performance metrics to support lead generation and recommend improvements.
Collaborate with internal stakeholders to align marketing initiatives with business development objectives.
Partner with branch leadership and operations teams to identify cross-selling and upselling opportunities.
Maintain awareness of applicable fire safety codes, regulations, and industry trends to support consultative selling.
Provide regular reporting on sales pipeline, lead sources, conversion rates, and overall performance metrics.
Support or coordinate participation in industry events, community outreach programs, and safety training workshops.