Business Development Manager

Applied ControlBothell, WA
Hybrid

About The Position

The Business Development Manager will provide valve automation-related sales and technical support to Applied Control’s customers to continually grow our valve automation business throughout our territory. This role requires a service-oriented, empathetic, and trustworthy individual who is a natural relationship builder and willing to learn. Strong communication and responsibility are key success factors.

Requirements

  • Excellent interpersonal and communication skills
  • Effectively manage difficult or emotional customers and respond promptly to customer needs
  • Strong attention to detail
  • Situational awareness and commitment to safety
  • Excellent organizational and time management skills
  • Working knowledge of isolation valves, actuators, and accessory control equipment required
  • Ability to work independently with minimal supervision
  • Basic PC skills and ability to utilize various software applications (MS Word, Outlook, PowerPoint, etc.) and interface with multiple business/database systems
  • Ability to access customer equipment which may involve stooping, bending, kneeling, squatting, climbing ladders and stairs, riding man lifts, walking scaffolding, catwalks, etc.
  • Travel is required and may include driving several hours per day and overnight trips.
  • Must have a valid driver’s license and own an automobile.
  • The position requires regular carrying of a laptop computer and occasionally carrying demonstration equipment/products.

Nice To Haves

  • Service-oriented – willing to go the extra mile for our customers.
  • Empathetic – cares about the challenges, goals, drivers, and needs of others.
  • Natural relationship builder – operates with integrity and reliability.
  • Trustworthy – earns and deserves the trust of customers and colleagues.
  • Willing to learn – invests in skills and knowledge to propel themselves forward.
  • Responsible – takes responsibility for their actions and outcomes, accountable to others.
  • Communication – writes and speaks with intention, actively listens so others feel heard.

Responsibilities

  • Identify and cultivate opportunities with new customers and maintain mutually beneficial relationships with all key valve automation customers.
  • Manage and coordinate the pursuit of in-house and field opportunities.
  • Lead and/or support key opportunities through the following phases: Project Identification, Pursuit Strategy, Proposal Generation, Execution, Project Completion and Customer Satisfaction Follow-up.
  • Serve as an outside sales resource and subject matter expert for all valve services, including: Ball, butterfly, gate, globe, and check valves; Pneumatic, hydraulic, and electric actuators; Instrumentation and accessories, i.e. solenoids, switch boxes, digital positioners, controllers, etc.; Installation, maintenance, and commissioning services.
  • Communicate to the inside sales team any technical requirements to perform the requested design package.
  • Comply with customer safety standards including the use of Personal Protective Equipment (respirators, goggles, hearing protection, etc.) when visiting customer facilities.
  • Understand and comply with generally accepted industry standards, such as ANSI, ASME, API, IEC and others, as they apply to valve automation.
  • Look for opportunities to provide additional value to customers that also deliver incremental business for Applied Control and Emerson.

Benefits

  • Vehicle reimbursement program
  • Sales accelerator bonus
  • Annual sales escalation payment
  • Annual profit share payout
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