Business Development Manager

McGill Environmental Systems Corporation • Baltimore, MD

12d • Hybrid

About The Position

McGill Environmental Systems is dedicated to rebuilding soils through the creation of high-quality compost from biodegradable waste, contributing to a cleaner and greener future. The company is in a growth phase, expanding its presence in the Mid-Atlantic region and seeking to build its leadership team. This role offers opportunities for career growth alongside the company's expansion.

The Intake & Sales Business Development Manager is responsible for managing customer relationships, driving business growth, leading customer-facing staff, and acting as an industry expert for clients and prospects. This role is the main point of contact between the company and its customers, focusing on ensuring high customer satisfaction and identifying opportunities for service expansion and partnership strengthening. The ideal candidate will possess a strong understanding of wastewater treatment, biosolids management, organics recycling, composting, and related environmental services. Key skills include relationship building, strategic thinking, team leadership, and the ability to articulate complex industry concepts to various audiences. Candidates from the Greater Mid-Atlantic Region are encouraged to apply.

Requirements

• Bachelor's degree in Business, Marketing, Environmental Science, Communications, or a related field, or equivalent industry experience.
• Minimum of 5-7 years of experience in account management, customer relationship management, business development, or a related client-facing role.
• Demonstrated record of building and growing long-term customer relationships and identifying opportunities that align with organizational goals.
• Extensive regional travel (travel allowance provided).
• Strong negotiation, communication, and interpersonal skills.
• Ability to manage complex customer interactions and communicate effectively with customers, executives, regulators, stakeholders, and internal teams.
• Experience leading, mentoring, and developing professional staff.
• Knowledge of the wastewater, biosolids, organics recycling, composting, environmental services, or related industries, including adjacent industrial, municipal, or utility sales backgrounds.
• Strong organizational and time management skills.
• Ability to manage multiple priorities, competing responsibilities, and complex projects in a fast-paced environment while maintaining a high level of responsiveness and customer service.

Nice To Haves

• 7+ years of experience in environmental services, waste management, wastewater treatment, recycling, composting, or related industries.
• Established network of industry contacts within municipal, industrial, utility, or environmental sectors in the assigned region.
• Track record of growing customer portfolios and managing key accounts with significant revenue responsibility.
• Advanced experience negotiating contracts, service agreements, pricing structures, and strategic partnerships.
• Experience serving as a trusted advisor to customers.
• Demonstrated ability to build credibility and trust with diverse stakeholders, from front-line personnel to executive leadership.
• Strong public speaking and presentation skills.
• Experience representing organizations at conferences, trade associations, and industry events.
• Professional certifications, industry association involvement, or leadership roles related to environmental services, wastewater, recycling, or sustainability.
• Advanced knowledge of transportation logistics and disposal markets.
• Proficiency with CRM systems and Microsoft Office.

Responsibilities

• Manages customer relationships.
• Supports business growth.
• Leads customer-facing staff.
• Serves as a trusted industry resource for customers and prospects.
• Acts as the primary liaison between the company and its clients.
• Ensures high customer satisfaction.
• Identifies opportunities to expand services and strengthen partnerships.

Benefits

• Competitive salary with performance-based incentives
• Company vehicle or travel allowance
• Comprehensive benefits package
• Opportunity to work with an industry leader in composting and organics recycling
• Career growth within a rapidly evolving environmental services market, with advancement opportunities as we expand into new markets and grow our leadership team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level