Business Development Manager, Systems - Hybrid - Troy, MI

Stanley Black & Decker • Troy, MI

9d • $84,000 - $138,000 • Hybrid

About The Position

The Business Development Manager, Systems is responsible for increasing equipment sales and delivering year-over-year organic growth with assigned OEM accounts. The role involves understanding customer requirements, supporting application development, and providing technical support. The manager works with OEM and affiliate teams to develop new equipment solutions, maintains customer relationships, advocates for customer needs internally, and supports the achievement of customer milestones and assigned revenue goals. The position is hybrid and based in Troy, Michigan.

Requirements

• Bachelor’s degree in engineering or business.
• At least 3 years of experience in an automotive OEM environment.
• Track record of achievement in college, work experience, and internships.
• Training in professional B2B sales, through in-house or external programs.
• Excellent interpersonal skills and an outgoing personality.
• Demonstrated competitive nature, ambition, and a bias for speed and action.
• Passion for excellence, ability to set aggressive goals, and a drive to win and celebrate progress.
• Customer focus, including a desire and ability to exceed customer expectations, overcome objections, and advocate for customers.
• Demonstrated ability to work as a team player.
• Ability to manage a broad range of commercial and technical issues across multiple product technologies.
• Professional B2B sales negotiating training.
• Ability to take calculated risks based on quality data.

Nice To Haves

• MBA.

Responsibilities

• Work directly with OEM and affiliate teams to drive new equipment solutions.
• Input and update data and prepare required sales forecasts for assigned accounts.
• Report actual or potential obstacles that could prevent achievement of assigned revenue goals and objectives.
• Provide feedback on market forces influencing customer attitudes and behavior, and monitor competitor behavior, pricing strategies, and financial conditions.
• Identify customer application issues while working closely with OEM engineering teams.
• Identify new opportunities by assessing customer requirements and technical challenges and conducting assembly plant line walks at OEM and Tier customers.
• Develop and maintain strong customer relationships by providing ongoing support and addressing technical inquiries.
• Manage sales data, including vehicle penetration, lost revenue, and sales forecasts.
• Execute action items for target vehicle and/or segment plans.
• Represent the company and uphold its brand with integrity.
• Act as the customer advocate and drive the organization to meet agreed customer milestones.
• Represent the voice of the customer to Product Line Management and Design Engineering, helping document, qualify, and consolidate customer CTQs for new products and updates to existing products.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Vision insurance
• Disability benefits
• 401(k)
• Employee Stock Purchase Plan
• Paid time off, including vacation, holidays, and personal days
• Tuition reimbursement
• Wellness program
• Discounts on Stanley Black & Decker tools and products and partner programs
• Access to learning and development resources, including a digital learning portal, Lean Academy, and online university
• Career development opportunities across multiple career paths

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level