Business Development Manager

Home Instead - Muncie, IN • Muncie, IN

43d • $55,000 - $60,000 • Remote

About The Position

Home Instead is seeking an experienced Business Development Manager to grow our referral network and expand our presence throughout Muncie and the surrounding communities. This is a field-based, relationship-driven sales role for someone who knows how to turn consistent outreach into measurable business growth. You’ll develop relationships with hospitals, physicians, skilled nursing and rehabilitation facilities, assisted living communities, home health, hospice, and other healthcare and community partners. We’re looking for someone who can confidently own a territory and pipeline, identify new opportunities, build relationships with decision-makers, and follow those relationships from first contact through referral. This isn’t a sit-behind-a-desk sales position. You’ll be out in the community building a network, representing Home Instead, and creating partnerships that connect local seniors and families with the care they need.

Requirements

• College degree or equivalent relevant professional experience
• Previous business development, sales, marketing, account management, referral development, or comparable experience
• Valid driver’s license
• Strong written and verbal communication skills
• Comfortable using CRM, sales tracking, and common business technology
• Ability to work independently, manage competing priorities, and meet deadlines
• Professional presentation and strong interpersonal skills
• Ability to attend occasional evening or weekend community events as needed

Nice To Haves

• Healthcare, senior care, home health, hospice, skilled nursing, or related industry experience is strongly preferred.
• Proven B2B business development experience in another industry will also be considered.

Responsibilities

• Develop new referral relationships throughout Muncie and the surrounding territory
• Grow and maintain relationships with hospitals, physicians, home health agencies, assisted living communities, skilled nursing facilities, rehabilitation centers, hospice providers, senior organizations, and other community partners
• Identify and pursue new business and referral opportunities
• Conduct face-to-face prospecting, cold calls, follow-up visits, presentations, networking, and community outreach
• Manage an active pipeline of prospects and referral partners
• Maintain accurate documentation of sales activity, follow-up, opportunities, and results
• Work toward established weekly and monthly inquiry, referral, and growth goals
• Develop sales and marketing strategies in partnership with Home Instead leadership
• Represent Home Instead at networking events, community programs, meetings, and presentations
• Maintain and strengthen existing referral relationships while continually developing new ones
• Report progress, successes, challenges, and opportunities directly to the General Manager

Benefits

• $55,000–$60,000 annual salary, based on experience
• Paid time off
• Paid sick time
• Medical MEC and supplemental indemnity plan options
• A high level of independence and ownership over your territory
• Direct access to company leadership and the opportunity to contribute to growth strategy
• A relationship-focused role where your work directly helps connect local seniors and families with care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree