Business Development, Independent Reference Labs- Western U.S.
About The Position
Laboratories play a critical role in early detection, diagnosis, and patient care. At Cardinal Health, we help independent reference laboratories expand testing capabilities, optimize operations, reduce costs, and maintain supply continuity through a comprehensive portfolio of distribution solutions, laboratory products, custom kitting programs, and value-added services. We are seeking a Business Development Manager, Independent Reference Labs to drive growth within a defined territory by developing new business opportunities, expanding existing customer relationships, and serving as a trusted advisor to independent reference laboratory customers. This role combines strategic account management, consultative selling, and cross-functional collaboration to deliver solutions that improve customer performance while supporting Cardinal Health's growth objectives. Territory: This role will cover the Western United States.
Requirements
- 5+ years of experience in healthcare sales, business development, account management, laboratory diagnostics, or healthcare distribution.
- Demonstrated success growing customer relationships and identifying new business opportunities.
- Strong business and financial acumen with the ability to leverage data to develop customer solutions.
- Excellent communication, presentation, and relationship-building skills.
- Proven ability to work collaboratively across multiple functions and stakeholder groups.
- Strong problem-solving, organizational, and project management skills.
- Ability to travel at least 25% of the week
- Valid driver's license
Nice To Haves
- Bachelor's degree preferred.
- Experience supporting laboratories, diagnostics, or healthcare customers preferred.
- Experience with laboratory supply distribution, kitting programs, or healthcare supply chain solutions preferred.
- Proficiency with CRM tools, Microsoft Office, and business analytics platforms preferred.
Responsibilities
- Grow relationships with Independent Reference Lab customers.
- Drive new distribution and kitting sales opportunities.
- Identify customer needs, challenges, and opportunities.
- Leverage data and analytics to deliver savings and value-based solutions.
- Execute account strategies that drive retention, growth, and profitability.
- Serve as point of contact with the Independent Reference Labs.
- Partner with cross-functional teams to deliver customer solutions.
- Lead customer onboarding and implementation activities.
- Drive service improvements across inventory, sourcing, pricing, and supply chain performance.
- Strengthen customer satisfaction and long-term partnerships.
- Monitor performance metrics and identify improvement opportunities.
- Support contract implementation and compliance.
- Analyze customer data to measure outcomes and value creation.
- Coordinate data requests and business reviews.
- Recommend process improvements that reduce costs and increase efficiency.
- Stay current on laboratory market trends, regulations, and reimbursement changes.
- Share customer insights and competitive intelligence internally.
- Serve as a trusted advisor to Independent Reference Lab customers.
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
