Business Development Manager

Tri City Glass & Door•Appleton, WI

21d•Onsite

About The Position

The Business Development Manager is responsible for driving business growth, managing key client accounts, and providing leadership oversight to the company’s commercial construction Account Manager and Estimators. This role combines strong customer relationship management with people leadership, ensuring accurate estimating, competitive bidding, and proactive sales strategies that result in profitable project acquisition. The Business Development Manager aligns sales and estimating efforts with company goals, market trends, and operational capacity to secure long-term, high-value customer partnerships.

Requirements

Bachelor’s degree in Construction Management, Business, Engineering, Architecture, or a related field — or equivalent experience.
5 - 10+ years of experience in commercial construction sales, estimating, or account management.
Prior leadership experience overseeing sales teams or estimators strongly preferred.
Strong understanding of construction project lifecycles, bid processes, and commercial contracting.
Strong leadership and coaching abilities.
Excellent communication, negotiation, and relationship‑building skills.
Proficiency in reading construction drawings, specifications, and bid documents.
Financial acumen related to pricing, margins, forecasting, and risk management.
Ability to manage multiple bids, clients, and deadlines simultaneously.
Proficiency with CRM systems, estimating software, and construction productivity tools (e.g., Bluebeam, On‑Screen Takeoff, Procore).

Nice To Haves

No prior experience is necessary! We provide comprehensive training to ensure your success.

Responsibilities

Lead, mentor, and support Account Manager in developing pipeline strategies, prospecting, and closing new business.
Establish sales targets, KPIs, and performance metrics aligned with company growth objectives.
Review major proposals, bids, and contracts for accuracy, pricing, risk, and margin expectations.
Cultivate and grow relationships with general contractors, developers, architects, and other key commercial construction partners.
Monitor market trends, competitor activities, and emerging opportunities to shape sales strategy.
Oversee and guide Estimators in preparing accurate, timely, and competitive bids.
Review estimates for scope accuracy, labor forecasting, material takeoffs, risk identification, and alignment with client expectations.
Ensure estimating team follows standardized processes, documentation, and handoff procedures to project management.
Coordinate with Procurement to stay current on pricing, supplier partnerships, and material lead times.
Support complex or strategic project estimates, providing input on pricing strategy and value engineering opportunities.
Serve as the primary point of contact for key accounts, maintaining strong, positive relationships that encourage repeat business.
Facilitate preconstruction discussions with clients and internal teams to clarify project requirements.
Negotiate terms, pricing, and contract details with customers while protecting company interests.
Manage customer expectations regarding timelines, feasibility, and budget considerations.
Resolve customer concerns or escalations related to bids, proposals, or preconstruction issues.
Coach and develop Account Manager and Estimators to elevate performance and career development.
Conduct one-on-one meetings, performance evaluations, and ongoing feedback sessions.
Support hiring, onboarding, and training of new employees within the sales and estimating teams.
Foster a collaborative environment between Sales, Estimating, Project Management, and Operations.
Lead continuous improvement initiatives for sales and estimating processes, tools, and workflows.
Partner closely with Project Management and Operations to ensure accurate estimating assumptions and proper project handoffs.
Provide insights to leadership on profitability trends, hit rates, and market competitiveness.
Ensure CRM, estimating software, and sales tracking systems are used consistently and efficiently.