Business Development Manager | EMS

UF Health•St. Augustine, FL

About The Position

The EMS Business Development Manager is a field-based role on the Gainesville-based team, covering Flagler County and St. Johns County and representing the UF Health St. Johns and Durbin campuses. This full-time position develops and executes targeted business development strategies that support the organization’s strategic growth goals. It builds relationships with local EMS leadership and providers, community leadership, emergency rooms, healthcare systems, and their teams through regular outreach. The role gathers and analyzes market and competitive intelligence to inform leadership decisions, addresses barriers to patient access to the UF Health system, and supports the growth needs of clinical service lines, programs, and system initiatives. It coordinates educational outreach across the market—including CME events, in-services, conferences, health fairs, and seminars—to highlight organizational capabilities and foster engagement. The position also contributes to medical transport and hospital-to-hospital growth, strengthens alignment between medical transport and the health system, and ensures implemented strategies support system initiatives.

Requirements

  • Bachelor’s degree.
  • Five or more years of experience in business development, clinical services, EMS/medical transport, hospital emergency service, medical/pharmaceutical sales, or provider relations is preferred.
  • Strong written and verbal communication skills.
  • Professional presentation skills.
  • A high level of professionalism is required.

Nice To Haves

  • Understanding of Emergency Department patient throughput from an EMS, flight, or ED perspective, or a combination of these.
  • Experience and relationships with local EMS bases and leaders in St. Johns and Flagler counties.
  • Experience with County Commission and City Leadership.
  • Experience in market assessments and data analysis.
  • Experience within healthcare and/or a hospital system, specifically.
  • Experience in a provider relations role.

Responsibilities

  • Build and maintain relationships with community EMS providers, medical transport providers, and healthcare systems.
  • Strengthen medical transport alignment and engagement.
  • Drive strategic growth for key service lines, clinical programs, and system initiatives.
  • Develop and execute business development plans and tactics for strategic growth.
  • Collect and report market intelligence to leadership.
  • Resolve ED throughput barriers through collaboration with clinical and operational leadership.
  • Coordinate educational outreach, including CME programs, in-services, and field visits.
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