Business Development Manager

1-800-Plumber +Air of DuPage County•Naperville, IL

12d•$20 - $40•Onsite

About The Position

1-800-Plumber + Air of DuPage County is seeking an experienced, highly motivated Business Development & Marketing Manager to drive customer acquisition and revenue growth across residential and commercial service markets. The ideal candidate will have proven success marketing and selling plumbing, HVAC, or related home service solutions to residential homeowners, apartment communities, property management companies, commercial facilities, and multi-unit housing operators. This role is responsible for generating qualified leads, building strategic relationships, expanding brand visibility, securing service agreements, and converting prospects into recurring customers throughout the DuPage and surrounding suburban markets. The successful candidate must be a strong communicator, relationship builder, and self-starter with excellent sales execution and local market development experience.

Requirements

Minimum 3 years of proven business development, sales, or marketing experience in one or more of the following: Plumbing services, HVAC services, Home services, Property management sales, Commercial maintenance contracts, Facility services sales, Construction-related B2B sales
Excellent oral and written communication skills
Strong sales closing ability
Professional presentation skills
Relationship-building expertise
Strategic prospecting ability
Negotiation and contract development skills
High energy and self-motivation
Strong organizational discipline
CRM proficiency
Local territory management experience

Nice To Haves

Existing relationships with local property managers or commercial accounts
Experience marketing within the Chicagoland suburban service market
Knowledge of plumbing or HVAC industry terminology
Prior experience selling recurring service agreements
Familiarity with ServiceTitan or similar CRM systems

Responsibilities

Develop and execute local marketing campaigns to acquire residential plumbing and HVAC customers
Build brand awareness within target neighborhoods and homeowner communities
Promote maintenance memberships and recurring service programs
Generate inbound and outbound service opportunities
Coordinate neighborhood canvassing and direct outreach initiatives
Build referral pipelines through customer retention programs
Identify, prospect, and secure commercial service contracts with apartment complexes, property management companies, HOA communities, condominium associations, commercial building owners, multi-family residential developments, facility management companies, real estate management groups, retail and office property operators, general contractors and local builders
Conduct cold calling and appointment setting
Conduct in-person presentations
Build decision-maker relationships
Prepare proposals and service contract opportunities
Negotiate service agreements
Close long-term maintenance and repair contracts
Develop referral and partnership channels with realtors, insurance restoration firms, property investors, local builders, Chamber of Commerce networks, BNI groups, facility managers, and municipal contacts
Represent the company at networking events and trade associations
Build visibility through community outreach
Coordinate digital and local advertising campaigns
Assist with promotional events and seasonal campaigns
Strengthen local market presence for the 1-800-Plumber + Air brand
Maintain accurate lead tracking records
Manage prospect follow-up schedules
Document client communications
Report weekly pipeline activity
Track conversions and ROI performance metrics
Coordinate with operations for seamless customer onboarding