Business Development Manager, Americas, Data & Innovation

UL Solutions • Northbrook, IL

9h • $120,800 - $161,000

About The Position

UL Solutions is seeking a Business Development Manager to grow demand for digital, data, and technology-enabled offerings, including AI-enabled services and Global Compliance Management (GCM), and to shape offerings around customer needs. The role connects market demand with solution expertise by finding and qualifying opportunities, working through sellers to progress them, and gathering customer requirements that inform how offerings are scoped, packaged, and explained. It works across Sales, Technical, Product, Operations, and Marketing, and supports customer conversations as a product expert.

This is a non-commissioned role with no sales quota and does not replace account ownership. Success is measured by opportunities opened and progressed, the quality of captured customer requirements, and adoption of supported solutions.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• Approximately 5+ years in product management, product marketing, solutions consulting, commercialization, or a related customer-facing product role.
• Demonstrated ability to gather customer requirements and turn them into offering definitions, scope documents, or product improvements.
• Strong discovery, communication, presentation, and relationship-management skills, and ability to influence across functions without direct authority.
• Working knowledge of technical, regulatory, digital, or software-enabled solutions, and ability to explain how they work and what they deliver.
• Self-directed, comfortable in an evolving environment, and willing to travel within the region as needed.

Nice To Haves

• Experience in testing, inspection and certification; product compliance; regulatory services; market access; software/SaaS; digital transformation; cybersecurity; or another technical B2B environment.
• Experience defining or commercializing software, subscription, or recurring-revenue offerings for complex enterprise customers.
• Experience using CRM, Power BI, or similar tools to analyze customer and commercial opportunities.
• Experience developing or launching new products, service offerings, pilots, or go-to-market packages.
• For the Europe position, familiarity with regional data-privacy and outreach requirements.

Responsibilities

• Gather and document customer requirements, use cases, and unmet needs, and translate them into clear input for product and offering decisions.
• Analyze customer, service, and market data to identify gaps in the current offering portfolio and recommend where to extend, package, or retire capability.
• Support pricing, packaging, and positioning decisions for new and evolving digital solutions with Product, Finance, and Marketing.
• Find and qualify opportunities for emerging offerings, and work through sellers and account teams to progress them.
• Act as the product point of contact for sales, account, and global account teams on scope, capability, limitations, and fit.
• Support solution scoping for customer opportunities, including requirements, assumptions, dependencies, and handoffs to delivery.
• Build product collateral, demo content, discovery guides, and use cases so offerings are explained consistently and can be repeated at scale.
• Lead product discovery sessions centered on the customer’s compliance or market access problem rather than a predetermined solution.
• Assess whether the current offering meets customer needs, document gaps, and bring in the appropriate technical or regulatory expert.
• Support pilots and early adoption, track customer usage, and share findings, objections, and competitive insight with Product and leadership.
• Support launch and commercialization of digital, software-enabled, and AI-enabled offerings, including readiness checks, launch materials, and internal training.
• Use CRM, Power BI, usage data, and market data to track offering performance, adoption, and conversion, and build simple business cases for investment.
• Turn recurring custom work into standard, repeatable product components with defined scope, delivery model, and pricing.

Benefits

• Annual bonus compensation with a target payout of 20% of base salary.
• Medical, dental, and vision benefits.
• Wellness benefits, including mental and financial health.
• Retirement savings (401K).
• Paid time off for full-time employees, including 15 vacation days, 12 holiday and personal days, and 72 hours of sick time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager