Business Development Manager - Indianapolis, IN

Ethos Laboratories•Indianapolis, IN

just now•Onsite

About The Position

The Business Development Manager – Onsite Serology Testing is responsible for identifying, developing, and executing growth opportunities related to Ethos Laboratories’ onsite clinical blood testing services. This includes expanding adoption of CLIA-waived and moderately complex serology testing programs within addiction recovery, behavioral health, and other outpatient care settings. This role will focus on driving product-market fit, developing strategic partnerships with provider organizations, and supporting implementation of onsite testing programs that improve clinical workflow, accelerate diagnosis, and enhance patient outcomes. The Business Development Manager will work closely with executive leadership to define competitive positioning, refine service offerings, and align pricing and payer strategies. This role will also collaborate with Marketing to develop value propositions, optimize communication channels, and build scalable lead generation strategies, while coordinating with Operations and Clinical teams to ensure successful program deployment.

Requirements

Regular and prompt attendance
Must be able to delegate and accomplish goals through others
Ability to maintain the highest level of confidentiality and adherence to HIPAA regulations
Ability to model and foster in others time management, conscientiousness, dedication, self-discipline, accountability and responsibility
Critical thinking and problem solving
Utilizes leadership principles to anticipate and influence change
Proficient with Microsoft Office applications
Bachelor’s degree in business administration, marketing, or related field, MBA a plus
5-10 years’ business development experience
3-5 years’ supervisory or management experience
Strong understanding of healthcare delivery models, including outpatient and behavioral health settings
Familiarity with CLIA-waived testing, laboratory workflows, and diagnostic services preferred
Knowledge of payer dynamics, reimbursement models, and managed care environments
Relationship management and partnership development skills
Strategic thinking and execution capabilities
Financial and business acumen, including pricing and ROI discussions
Excellent communication and presentation skills with the ability to translate complex clinical concepts into clear value propositions
Strong organizational and project management skills
Negotiation and closing skills
Ability to work in a fast-paced, growth-oriented environment
Lead generation and pipeline management experience
High level of professionalism, initiative, and accountability

Nice To Haves

MBA a plus

Responsibilities

Identifies, develops, and closes new business opportunities specific to onsite serology and clinical blood testing programs.
Drives adoption of Ethos’ onsite testing model within addiction recovery, behavioral health, and outpatient provider networks.
Builds and maintains relationships with healthcare providers, health systems, and strategic partners.
Educates prospective clients on clinical, operational, and financial benefits of onsite testing, including workflow optimization and turnaround time improvements.
Supports implementation of new accounts, including coordination of training, logistics, and integration with clinical workflows.
Collaborates with internal teams (sales, marketing, operations, compliance, and finance) to ensure successful execution of programs.
Identifies and develops strategic partnerships to expand market access and service offerings.
Evaluates market trends, payer dynamics, and competitive positioning to inform growth strategy.
Provides input into product development, service enhancements, and go-to-market strategies.
Manages key client relationships and ensures high levels of customer satisfaction and retention.
Tracks pipeline activity, sales performance, and market feedback to inform leadership decisions.
Expands the visibility and reach of Ethos Laboratories within target markets.
Supports recruiting, mentoring, and development of sales professionals as the program scales.