Business Development Manager- Long Island City, New York

Prime Matter Labs•New York, NY

3d•Hybrid

About The Position

Prime Matter Labs is a fast-growing beauty contract manufacturer with a reputation for quality, agility, and deep customer partnership. As Business Development Manager, you will own the full commercial lifecycle on your assigned category accounts — from prospecting and first conversation through proposal, close, and ongoing relationship management. This is a core revenue-generating role for someone who thrives in a high-growth environment, is hungry to build, and brings discipline and drive to move deals forward every single day. This role requires a minimum of 3 in-person days per week at our Long Island City, NY facility plus some travel. Relationship-building with internal teams and customers happens face to face here, and your physical presence matters.

Requirements

5+ years of business development, sales, or account management experience, ideally in beauty contract manufacturing, CDMO, or a related B2B environment
Proven ability to own and close deals with multi-stakeholder customers
Solid commercial instincts — you understand margin, pricing, and what makes a deal work for both sides
Experience building proposals and responding to RFPs, with a track record of winning
CRM discipline — you understand that what's not documented didn't happen
Strong communicator with professional presence in front of customers and credibility internally
Comfortable in a fast-moving, entrepreneurial environment where you're expected to figure things out

Responsibilities

Own customer relationships on assigned category accounts from prospecting to deal close — you carry the relationship from first contact through signed business
Build and maintain account plans that reflect pipeline targets, deal status, and growth potential
Prepare for and actively contribute to weekly BD team meetings — come with updates, flag risks, and bring solutions
Identify expansion opportunities within existing accounts and surface them proactively to the VP
Maintain a current, accurate pipeline; update CRM daily with prospect and account activity — no exceptions
Respond to RFPs and build proposals with speed and accuracy; escalate to Sr. BD Manager when senior support is needed
Monitor open orders and flag any delivery or service issues as they arise
Review weekly OOR for assigned accounts and align with Sr. BD Manager on priorities
Work closely with Account Management to ensure smooth handoff from close to execution
Support Sr. BD Manager on customer escalations and complex deal structures
Collaborate with Associate BD Manager/Admin on day-to-day account support, CRM updates, and quote entry
Host customer site visits and represent PML at trade shows and customer events
Review and respond to customer communications daily — urgency and responsiveness are non-negotiable
Prepare monthly account performance summaries for the VP
Review pricing and margin on assigned accounts monthly; flag anything that needs attention
Align with the VP on category account priorities at the start of each month
Hit deal close and revenue targets for assigned accounts quarter over quarter
Keep CRM data current and pipeline accuracy tight — without being reminded
Surface account risks to the Sr. BD Manager and VP early, with context and a recommended path forward
Build customer relationships that make PML the preferred partner — not just the current one
Come to every BD meeting prepared with a point of view, not just a status update
Support and develop the Associate BD Manager/Admin on their team, raising the standard around them