Business Development Manager

AW Capital

8d • Remote

About The Position

Alta West Capital is a leading alternative mortgage lender in Canada with over 30 years of experience helping Canadians, particularly under-served populations like newcomers and the self-employed, achieve homeownership. The company has experienced significant growth (>200% since 2020) and is seeking energetic and innovative individuals to join their journey. Alta West Capital values excellence, collaboration, integrity, and community involvement. The Business Development Manager will be responsible for developing and nurturing relationships with broker partners, balancing sales and service to support the company's growth strategy.

Requirements

• Entrepreneurial mindset and self-starter, comfortable operating independently with significant autonomy.
• Experience in relationship building, business development, and customer service.
• Effective presentation, verbal and written communication, and interpersonal skills.
• Passion for real estate.
• Comfortable using social media.
• Post-secondary diploma or degree in finance, business administration, or a related field. A combination of education and industry experience will also be considered.
• Three to five years of mortgage industry experience.
• Ability to continuously maintain Mortgage Agent licensing for the province(s) of the assigned territory.
• Valid driver’s licence and reliable vehicle to travel throughout the assigned territory.
• Demonstrated ability to achieve sales targets and related KPIs in a pay-for-performance organization.
• Exceptional ethics and proven ability to resolve complex client issues to a positive resolution.
• Excellent written, verbal, and presentation skills.
• Strong analytical, negotiation, project management, and organizational skills.
• Proficiency in Microsoft Office Suite; Salesforce experience is preferred. Willingness and ability to learn other role-related software is required.
• Good understanding of social media use in a professional context.

Nice To Haves

• Salesforce experience is preferred.

Responsibilities

• Develop a growth strategy focused on mortgage broker satisfaction and building long-term relationships.
• Identify potential clients whose needs align with Alta West Capital’s product offerings.
• Arrange and conduct visits with new and existing mortgage broker referral partners throughout an assigned territory.
• Work cohesively with the Chief Sales Officer and the business development team to identify opportunities to grow the business.
• Maintain up-to-date knowledge of the overall industry, competition, industry trends, and market conditions.
• Provide feedback to clients and ensure after-sales support.
• Attend and represent Alta West Capital at industry events; some out-of-city travel and overnight stays may be required.
• Maintain a high level of professionalism and integrity in all interactions while representing the company.
• Prepare weekly sales itineraries and appointment schedules, including corresponding narrative reports for broker visits.
• Compile detailed expense and mileage reports monthly.
• Prepare quarterly and annual business plans.
• Attend weekly conference calls with the senior management team to report on volumes, trends, industry news, issues, and strategies.
• Communicate effectively with the underwriting team and other colleagues to identify process improvements that enhance the overall broker experience.
• Perform other related duties that support the goals and objectives of the organization.

Benefits

• Company social events and volunteering opportunities.
• Dental care.
• Extended health care, disability, and life insurance.
• RRSP matching.
• A lively and collaborative team environment where employees are happy to pitch in and help each other succeed.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree